Psychological Qualities of Trolls and How to Handle Them

Trolls happen. But it’s the decision you take in reacting to them that can affect your brand. For the amount of trolling that occurs, there has limited research into the topic; Claire Hardaker led the way in 2010 with a look into the content generated by trolling – concluding that there were four fundamentals to… Continue reading Psychological Qualities of Trolls and How to Handle Them

More Gift Ideas for Community Managers

High angle view of Christmas presents and hot chocolate on a wood table. Plain wrapped gifts with string, candy canes and ribbon.

The Christmas season is often a hectic time for Community and Social Media Managers, since the Internet simply refuses to shut shop on public holidays. Last year we suggested ten gifts to thank your online team, and now we’ve got ten more! #1 Laptop Goodies Since most of us are permanently attached to our laptops,… Continue reading More Gift Ideas for Community Managers

5 Great Australian Online Sports Communities

So what are some of Australia’s biggest sports communities? We’ve gone through and picked out some of the biggest and best in the nation. While social media plays a large part in the generation of online communities in Australia, forums and sporting websites have had a large impact in building amazing engaging sporting communities in… Continue reading 5 Great Australian Online Sports Communities

10 Essential Podcasts for Community Managers

Podcasts can be a great way for community managers to explore changing attitudes, deep-dive into a new field of knowledge, or mentally reset after a demanding day. But with so many podcasts available, where do you start? Quiip has assembled a list of essential podcasts designed to inform and entertain. Community Signal Community Signal will… Continue reading 10 Essential Podcasts for Community Managers