Breast Cancer Network Australia
Quiip was called upon to draft internal moderation guidelines for our online network. Quiip's experience and knowledge in handling sensitive and high-risk content was evident when crafting the escalation and risk-mitigation documentation. They demonstrated genuine passion for the power and importance of online communities.
Di Treble (Online Engagement Manager, BCNA)
Deliverables
- Content Assessment & Escalation Chart
- Internal Community Management Guidelines
- Risk Strategy Documentation
About
Breast Cancer Network Australia (BCNA) works to ensure that women diagnosed with breast cancer, and their families, receive the very best information, treatment, care and support possible, no matter who they are or where they live. BCNA is the peak national organisation for Australians affected by breast cancer, and consists of a network of more than 50,000 individual members and 284 Member Groups.
The BCNA online network exists to inform, empower, represent and link together people affected by breast cancer. The BCNA online network provides an important platform for carrying out these objectives.
Quiip’s services were employed to craft three internal documents integral to the functioning of the BCNA’s online network. These internal documents included a Risk Strategy Document, a Content Assessment & Escalation Chart based on the founding principles of the site’s Terms of Use and Internal Guidelines for BCNA’s Community Manager. Given the sensitive subject matter of the BCNA online network it was paramount a strategy was articulated to ensure the best interests of both the organisation and its community members.
-
Reprise Media
Quiip devised tailored internal & external community guidelines and a social media content calendar for the launch phase
View Case Study -
Reactive
Quiip assisted Reactive’s in-house team by providing community management, moderation and content services
View Case Study -
Michael Hill
With a $322K ring up for grabs – Quiip were called on to support McCann’s in-house Community Strategist
View Case Study -
Australian Community Managers
The group includes over 90 professionals from companies such as: Disney, Habbo, Ten Network, Optus, Oxfam, Greenpeace, ABC and more
View Case Study -
Breast Cancer Network Australia
Quiip’s services were employed to craft three internal documents integral to the functioning of the BCNA’s online network
View Case Study -
Community Engine
Working in collaboration with Community Engine – Quiip provided engagement services for a B2B community
View Case Study -
Women In Business
Launched December 2009, Women in Business has flourished to a vibrant and active community of thousands in less than one year
View Case Study