Reprise Media
Quiip provided a valuable and timely service in preparing community documentation for our client's soon to launch consumer community. Their understanding of online community behaviours enabled them to address potential issues and ensure a escalation procedure was in place, alongside crafting relevant content for the launch phase.
Marie Sornin (Director of Social Marketing, Reprise Media)
Deliverables
- Content Assessment & Escalation Chart
- External Community Guidelines
- Frequently Asked Questions (FAQs)
- Internal Community Management Guidelines
- Social Media Content Calendar
About
“Reprise Media is a leader in client driven media strategies which focuses exclusively on search as a vital part of an ever changing and rapidly evolving marketing landscape. It has been recognised as a leader in the search marketing field by a broad range of independent parties including Forrester Research, Jupiter Research, OMMA Magazine and Google.”
Quiip was called upon to assist Reprise Media with content creation. Quiip provided a community documentation pack consisting of tailored internal and external community guidelines. We also devised a social media content calendar for the initial month of a campaign launch. Quiip is positioned to provide ongoing phone support & training to a newly hired junior Community Manager.
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Reprise Media
Quiip devised tailored internal & external community guidelines and a social media content calendar for the launch phase
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