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	<title>Quiip</title>
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	<link>http://quiip.com.au</link>
	<description>Professional Online Community Management &#38; Moderation Services</description>
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		<title>15 tips for Facebook social media crisis management</title>
		<link>http://quiip.com.au/2012/02/20/15-tips-for-facebook-social-media-crisis-management</link>
		<comments>http://quiip.com.au/2012/02/20/15-tips-for-facebook-social-media-crisis-management#comments</comments>
		<pubDate>Mon, 20 Feb 2012 01:31:35 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Crisis Management]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[crisis management]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[risk mitigation]]></category>

		<guid isPermaLink="false">http://quiip.com.au/?p=1120</guid>
		<description><![CDATA[Social media has the potential for rapid-spreading catastrophe, so how can you be sure your brand or organisation won’t end up on the ‘epic fail’ side of the fence]]></description>
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		<slash:comments>2</slash:comments>
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		<title>How do you define &#8220;community&#8221;?</title>
		<link>http://quiip.com.au/2012/01/21/how-do-you-define-community</link>
		<comments>http://quiip.com.au/2012/01/21/how-do-you-define-community#comments</comments>
		<pubDate>Sat, 21 Jan 2012 05:44:10 +0000</pubDate>
		<dc:creator>Alison Michalk</dc:creator>
				<category><![CDATA[community management]]></category>
		<category><![CDATA[ebook]]></category>

		<guid isPermaLink="false">http://quiip.com.au/?p=1061</guid>
		<description><![CDATA[Quiip Community Manager Greg Lexiphanic has released a free 22-page ebook, Defining Community. Find out more here!]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Community management: your questions answered</title>
		<link>http://quiip.com.au/2012/01/06/community-management-your-questions-answered</link>
		<comments>http://quiip.com.au/2012/01/06/community-management-your-questions-answered#comments</comments>
		<pubDate>Fri, 06 Jan 2012 05:49:55 +0000</pubDate>
		<dc:creator>Alison Michalk</dc:creator>
				<category><![CDATA[community management]]></category>

		<guid isPermaLink="false">http://quiip.com.au/?p=1036</guid>
		<description><![CDATA[From what to pay entry-level Community Managers to how to deal with mental health issues in online communities. Find links to all our answers here!]]></description>
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		<slash:comments>1</slash:comments>
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		<item>
		<title>#swarmsyd Community Management Presentations</title>
		<link>http://quiip.com.au/2011/11/14/swarmsyd-community-management-presentations</link>
		<comments>http://quiip.com.au/2011/11/14/swarmsyd-community-management-presentations#comments</comments>
		<pubDate>Mon, 14 Nov 2011 01:06:44 +0000</pubDate>
		<dc:creator>Alison Michalk</dc:creator>
				<category><![CDATA[General News]]></category>

		<guid isPermaLink="false">http://quiip.com.au/?p=1020</guid>
		<description><![CDATA[It&#8217;s a wrap! On Thursday 10 November Quiip hosted Australia&#8217;s first Online Community Management conference: swarmsydney. It was even more awesome than we could have hoped! If you missed out &#8211; here are the presentations from our fine speakers. Before we share them &#8211; a huge thank you to everyone who attended. We felt honoured ]]></description>
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		<slash:comments>6</slash:comments>
		</item>
		<item>
		<title>Community Managers&#8217; Reading List: 27 Books</title>
		<link>http://quiip.com.au/2011/10/13/community-managers-reading-list-24-books</link>
		<comments>http://quiip.com.au/2011/10/13/community-managers-reading-list-24-books#comments</comments>
		<pubDate>Thu, 13 Oct 2011 01:28:42 +0000</pubDate>
		<dc:creator>Alison Michalk</dc:creator>
				<category><![CDATA[community management]]></category>
		<category><![CDATA[Resources]]></category>

		<guid isPermaLink="false">http://quiip.com.au/?p=970</guid>
		<description><![CDATA[Interested in online communities, online engagement and community management? Here's a list I recently compiled for an answer on Quora - good books for Community Managers (with a few more thrown in for good measure!)]]></description>
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		<slash:comments>11</slash:comments>
		</item>
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		<title>Online communities: value people over technology</title>
		<link>http://quiip.com.au/2011/09/12/online-communities-value-people-over-technology</link>
		<comments>http://quiip.com.au/2011/09/12/online-communities-value-people-over-technology#comments</comments>
		<pubDate>Mon, 12 Sep 2011 03:32:09 +0000</pubDate>
		<dc:creator>Alison Michalk</dc:creator>
				<category><![CDATA[community management]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://quiip.com.au/?p=936</guid>
		<description><![CDATA["So the way to win that game for business isn’t through apps and case studies and metaphor and magic. It’s with social media staffing, populating your online community with a cadre of truly outstanding employees who can inform, entertain, and assist your customers."]]></description>
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		<slash:comments>1</slash:comments>
		</item>
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		<title>10 Commandments for Community Managers</title>
		<link>http://quiip.com.au/2011/07/25/10-commandments-for-community-managers</link>
		<comments>http://quiip.com.au/2011/07/25/10-commandments-for-community-managers#comments</comments>
		<pubDate>Mon, 25 Jul 2011 08:13:53 +0000</pubDate>
		<dc:creator>Alison Michalk</dc:creator>
				<category><![CDATA[community management]]></category>
		<category><![CDATA[engagement]]></category>
		<category><![CDATA[governance]]></category>

		<guid isPermaLink="false">http://quiip.com.au/?p=924</guid>
		<description><![CDATA[Having recently crafted community management workshops I've distilled thousands of interactions with varied online communities over the last eight or so years into ten simple commandments. Read them here!]]></description>
		<wfw:commentRss>http://quiip.com.au/2011/07/25/10-commandments-for-community-managers/feed</wfw:commentRss>
		<slash:comments>11</slash:comments>
		</item>
		<item>
		<title>swarm sydney: online community management conference</title>
		<link>http://quiip.com.au/2011/06/27/swarm-sydney-online-community-management-conference</link>
		<comments>http://quiip.com.au/2011/06/27/swarm-sydney-online-community-management-conference#comments</comments>
		<pubDate>Mon, 27 Jun 2011 01:33:17 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[community management]]></category>
		<category><![CDATA[online communities]]></category>
		<category><![CDATA[conference]]></category>

		<guid isPermaLink="false">http://quiip.com.au/?p=881</guid>
		<description><![CDATA[swarm sydney will connect online Community Managers with the aim of sharing resources, best practices, information and ideas, while contributing our voice to the discourse of our digital futures]]></description>
		<wfw:commentRss>http://quiip.com.au/2011/06/27/swarm-sydney-online-community-management-conference/feed</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
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		<title>Community Manager Spotlight: Sarah Hawk from SitePoint</title>
		<link>http://quiip.com.au/2011/05/18/community-manager-spotlight-sarah-hawk-from-sitepoint</link>
		<comments>http://quiip.com.au/2011/05/18/community-manager-spotlight-sarah-hawk-from-sitepoint#comments</comments>
		<pubDate>Wed, 18 May 2011 01:58:10 +0000</pubDate>
		<dc:creator>Alison Michalk</dc:creator>
				<category><![CDATA[community management]]></category>
		<category><![CDATA[job description]]></category>
		<category><![CDATA[online communities]]></category>

		<guid isPermaLink="false">http://quiip.com.au/?p=857</guid>
		<description><![CDATA[Quiip showcases some high profile Australian and New Zealand Community Managers to highlight and celebrate the community management role. First up we talk with Sarah (^Hawk) of SitePoint fame]]></description>
		<wfw:commentRss>http://quiip.com.au/2011/05/18/community-manager-spotlight-sarah-hawk-from-sitepoint/feed</wfw:commentRss>
		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>Ten Mistakes Brands Make on Facebook</title>
		<link>http://quiip.com.au/2011/04/18/ten-mistakes-brands-make-on-facebook</link>
		<comments>http://quiip.com.au/2011/04/18/ten-mistakes-brands-make-on-facebook#comments</comments>
		<pubDate>Sun, 17 Apr 2011 22:16:39 +0000</pubDate>
		<dc:creator>Alison Michalk</dc:creator>
				<category><![CDATA[Facebook]]></category>
		<category><![CDATA[engagement]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[social media]]></category>

		<guid isPermaLink="false">http://www.quiip.com.au/?p=654</guid>
		<description><![CDATA[Quiip identifies the 10 most common mistakes brands make on Facebook - and provides solutions so you can avoid them! From forcing employee participation through to automated content, make your Facebook page as effective as possible. As a team of Community Managers - we've seen it all!]]></description>
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		<slash:comments>10</slash:comments>
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