Philomena Smillie, Team Lead, Quiip As more and more organisations realise the importance and benefits of online community, it’s no surprise that people are looking for guidance and best practice measures when building places for people to gather online. Rosie Sherry, Community Executive Officer of Rosieland, joined us for our Swarm Conference in 2022 to… Continue reading How to Build a Minimum Viable Community with Rosie Sherry
Tag: community management
Meet the Team: Buzz
With 24/7 community management on offer, we know we need a strong team of overseas Quiipees to handle the night shift (or day shift for them!). It’s a delight to introduce Community Manager, Buzz Johnson, one of our Canadian Quiipees. When did you join Quiip, and what led you to Quiip? I joined Quiip during… Continue reading Meet the Team: Buzz
Is there a difference between online and real-life communities when it comes to social connection and support?
Do you remember the thrill of logging into a chat room for the first time and realising you could talk to someone on the other side of the world? Today, using digital channels to communicate with friends, family, and strangers is so pervasive it’s almost mundane. People are now more likely to find their romantic… Continue reading Is there a difference between online and real-life communities when it comes to social connection and support?
Creating radical flexibility in the workplace can be a “win-win”
As discussions continue globally about the benefits of remote, hybrid and on-site working models, our experiences over the last couple of years at Quiip have strongly reaffirmed our commitment to a remote working model. Quiip has always been a fully remote working team and, with a business which is now 12 years’ young, I was… Continue reading Creating radical flexibility in the workplace can be a “win-win”
ACM & Quiip launch State of Community Management Report 2022
The latest State of Community Management report is out now! Led by Australian Community Managers and supported by Quiip and Higher Logic, this unique industry research is focussed on the online community management profession in Australia. This is the sixth annual career survey of online community management practitioners in Australia and we’re delighted to share… Continue reading ACM & Quiip launch State of Community Management Report 2022
Quiip’s Client Listening Program delivers outstanding satisfaction results
As Australia’s leading online community agency, Quiip is thrilled to announce that we have achieved an outstanding client satisfaction result again this year. This includes maintaining an exceptionally high average score of over 9 for likelihood to recommend Quiip, with high average scores across all metrics for our performance. The results of our 2022 Client… Continue reading Quiip’s Client Listening Program delivers outstanding satisfaction results
Meet the Team: Kellie
It’s a delight to introduce Senior Community Manager & Assistant Team Lead, Kellie Barnes, who divides her time between Scotland and Australia. We’ve been fortunate enough to have Kellie on the Quiip team for over eight years, where her long-standing career in the community management space is valued by clients and colleagues alike. When did… Continue reading Meet the Team: Kellie
Podcasts for Community Managers, 2023 Edition
Podcasts are a great way to learn on the go. They’re generally free, entertaining and often provide deep dives into a number of niche topics. With so many out there, it can be hard to find a place to start. That’s why Quiip has assembled a list of new and old favourites to kick off… Continue reading Podcasts for Community Managers, 2023 Edition
Meet the Team: Sophie
When you partner with Quiip you get the opportunity to work with a team of 24 wonderful community and social media managers. All whom bring their own fascinating stories, lives, perspectives and skills to the hive mind. To kick the new year, we’re thrilled to introduce Junior Community Manager, Sophie Burns. When did you join… Continue reading Meet the Team: Sophie
How to nurture your internal community to drive a vibrant remote work culture
Thanks to a steady shift to flexible, remote, and hybrid models — work life is more online than ever before. Should you be cultivating an online community for employees in the same way you do for customers?