Social media has the potential for rapid-spreading catastrophe, so how can you be sure your brand or organisation won’t end up on the ‘epic fail’ side of the fence
Feb 20, 2012
Feb 15, 2011
Facebook moderation tools: a guide for page admins
In what can possibly be seen as a shift to emphasise brand responsibility over their page content, Facebook have rolled out moderation tools which are useful for page admins, community managers and moderators. As it’s still common for companies to be unaware that they are legally responsible for all their page content – including user-submissions
Dec 10, 2010
Helping your tween/teen participate safely online: tips for parents & carers
As community managers we are often privy to the online “dangers” that children face, most of which are notoriously exaggerated by the media. Keeping your child(ren) away from the internet has social risks of its own, so here are our tips to help them navigate the online world safely. A recent post on Facebook &