Having recently crafted community management workshops I’ve distilled thousands of interactions with varied online communities over the last eight or so years into ten simple commandments. Read them here!
Jul 25, 2011
Oct 11, 2010
Five ways to foster self-governance in online communities
How can you build a community with scale and sustainability in mind? What steps can you take to develop a level of self-governance in an online community? Here are my 5 “Rs” for Community Managers
Mar 14, 2010
How to develop online community guidelines
Online community guidelines are the very foundation of your community. They are both your shield and your weapon when you go into battle to protect your community! Spend time – with your community – and get them right. Here are our tips