As a Community Manager I am often asked ‘why do people volunteer to moderate?’ I imagine if you are volunteer for a charity you are less likely to be asked as it’s assumed to be purely altruistic despite myriad motivations one might have. This post aims to look at the reasons people volunteer to moderate,
Dec 2, 2009
Jul 30, 2009
Volunteer Online Community Moderators: The Pros & Cons
If community growth is one of your objectives, have you thought about the staffing structure you’ll need to support this growth? Two recent posts of mine focused on scaling: Help my community’s too big, and how to manage a community around the clock. This post focuses on the staffing structure. It’s no secret businesses want