How can you build a community with scale and sustainability in mind? What steps can you take to develop a level of self-governance in an online community? Here are my 5 “Rs” for Community Managers
Mar 14, 2010
How to develop online community guidelines
Online community guidelines are the very foundation of your community. They are both your shield and your weapon when you go into battle to protect your community! Spend time – with your community – and get them right. Here are our tips
Dec 16, 2008
Managing a large community around the clock. Is community management a 24/7 job?
Community Management is a job that’s easy to take home with you. I’m often jumping on the check an issue was resolved, see how a thread is running, touching base with the Mods. Especially on Sunday night so my Mon morning is no more hectic than usual. So is the role of Community Management a