Online community trends for 2024: Our predictions for managing owned platforms and social media

With AI rapidly evolving the digital landscape and our online behaviours, the community management industry is on the precipice of big technological shifts in the years ahead. Some experts are suggesting generative AI will be the biggest and fastest technology leap in modern history.  But before we get too ahead of ourselves, what’s to come… Continue reading Online community trends for 2024: Our predictions for managing owned platforms and social media

Five Alternatives to Twitter/X for Building Community

Since Elon Musk’s takeover of Twitter in 2022, communities have fractured and community builders have found themselves in a challenging position. Do we stay on the platform now known as X, watching as Elon continues to deliver bad takes and advertisers pull out? Or do we start again, moving to a new platform and hope… Continue reading Five Alternatives to Twitter/X for Building Community

Threads for Australian brands: Strategy guide

Threads hit the ground running when it was launched by Meta in July this year, attracting 30 million sign-ups globally within a day, and almost 100 million monthly active users today.  With an interface reminiscent of the platform formerly known as-Twitter (now X), Threads features a feed of text-based posts and real-time conversations. At the… Continue reading Threads for Australian brands: Strategy guide

Swarm Conference 2023 Wrap

After four long years, Swarm Conference finally made an in-person comeback! It was a fantastic opportunity to meet up with all our fellow community managers and listen to many inspiring speakers.The schedule was jam-packed, and whether you joined the conference in person or online, it was an amazing experience filled with valuable community management knowledge.… Continue reading Swarm Conference 2023 Wrap

Artificial Intelligence and Community Management

As Generative AI continues to take the digital world by storm, Quiip investigates when and where it can be used in the community management pipeline. What is AI and Generative AI? Artificial intelligence (AI) is essentially the ability for machines and software to perform the functions we usually associate with human intelligence. Generative AI, the type… Continue reading Artificial Intelligence and Community Management

Creating radical flexibility in the workplace can be a “win-win”

As discussions continue globally about the benefits of remote, hybrid and on-site working models, our experiences over the last couple of years at Quiip have strongly reaffirmed our commitment to a remote working model. Quiip has always been a fully remote working team and, with a business which is now 12 years’ young, I was… Continue reading Creating radical flexibility in the workplace can be a “win-win”