Cosette is highly skilled in the development of strategy and governance for online communities and social networks.
Cosette started her career in print and radio journalism, but her personal interest in online communities led her in a different direction. Prior to joining Quiip, she worked for a US-based agency where she did a variety of work including social media moderation, online customer service, and community management in virtual worlds. She worked with Kabam, Change.org, U.S. Army, Linden Lab, Animal Jam, Club Penguin, and Warner Bros.
At Quiip, Cosette has worked with realestate.com.au, The Line, ReachOut, SANE, Nuix, AMP Capital, and NSW Health. Highly organised, she is detail and process oriented, and enjoys writing and creating documentation. She also enjoys mentoring others and is an occasional speaker on social media and community management.
Based in Melbourne, Cosette enjoys blogging, birdwatching, reading, and learning how to play the djembe.
Australia’s number one jobs site looked to us for after-hours social media support and audience engagement. We also monitored for brand risks and helped ensure SEEK met its ASX obligations.Read Case Study
NSW STIPU engaged Quiip to provide online community strategy and community management for Play Safe, a sexual health website for young people providing information on safe sex, condoms, STIs, testing and treatment.Read Case Study
Quiip provided Australia's No.1 property site for real estate with a full-time in-house community manager and after-hours support during its massive 2014 brand campaign Australia Lives Here featuring Arnold Schwarzenegger.Read Case Study
Quiip reviewed the BCNA's online community at a time of major transition. After a month-long deep dive into the community operations, Quiip made recommendations designed to help BCNA continue to grow their community.Read Case Study
I'm the CEO and Founder of Quiip, a global leader in online community management and moderation services.
I'm a specialist in social media and online community, and I make sure everything is better than expected.
I believe in human relationships, old fashioned marketing principles and Future of Work.
I'm one of Quiip's most versatile, experienced community managers and a talented copywriter.
I grow big communities, develop interactive Facebook apps and manage social advertising campaigns.
I help small businesses understand how to use social media in their marketing strategy.
I have a natural ability to create content and engaging social personas, which I use to actively connect with online communities and build brands.
I am a passionate digital marketer and graphic designer, with experience including content production, social media strategy development and community management.
I am a social and digital media specialist, fluent in the generation of engaging content, community management, and social media analysis.
I love working with communities full of passionate fans, who are completely engaged and switched on.
I'm a social media and community manager, copywriter, and online content creator.
I am a career communicator and avid believer in the two-way-conversation between organisations and their communities.
I constantly strive to achieve, and love learning, mentoring and educating others about all things social media.
I am a community manager who uses online platforms to connect, engage and uplift communities and the individuals within them.
I develop strategy and governance for online communities and social networks.
I'm passionate about mental health and am experienced with managing highly sensitive communities.