Erin Tierney

Community Consultant

Meet Erin Tierney

Erin started her social media management career with Ultimate Fighting Championship (UFC), and e-reader company, Kobo in 2012. She greatly enjoys working with communities full of passionate members, who are personally engaged with their topic and in their communities.

Erin has experience working in the CE Retailer landscape in ANZ, with both a focus on devices and content; as well as working with third parties and international partners to promote brand values and products. She also has worked heavily within the sports industry managing influencer programs.

At Quiip she hopes to deliver premium value for clients through the creation and execution of successful community programs.

Erin currently works on Vic Health and Snooze, and loves working with accounts that are deeply connected to the audience, allowing them to share their own journeys/experiences through key messages.

Projects Erin Tierney has worked on


Community Management, Content Moderation, Risk Management, Social Media Holiday Cover & Social Media Monitoring

Movember engaged Quiip to create and implement a governance strategy, community guidelines, response templates and other required documentation to support the campaign across its global social media channels. Quiip was also engaged to provide community management and moderation services 24/7 throughout the World Suicide Prevention Day campaign.

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NSW Health - Play Safe community strategy and management

Advanced training & workshops, Community Management, Content Creation, Online Community Strategy Development, Online Moderation Partnership, Risk Management, Social Media Monitoring & Support for Volunteer Moderation Team

NSW STIPU engaged Quiip to provide online community strategy and community management for Play Safe, a sexual health website for young people providing information on safe sex, condoms, STIs, testing and treatment.

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& Online Community Strategy Development

VicHealth has partnered with Quiip to provide community management support for a number of public health awareness campaigns including This Girl Can Vic, Change Our Game and the AFL Pride Game Survey. Quiip has also provided VicHealth with training and mentoring sessions, analytics, development of social media guidance documents.

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Community Management, Risk Management & Social Media Holiday Cover

During the holidays and its delicate transition from a pre- to a post-moderated online community, SANE, a charity helping Australians affected by mental illness, came to Quiip for community management support.

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Meet the team

Alison Michalk


I'm the CEO and Founder of Quiip, a global leader in online community management and moderation services.

Julie Delaforce

General Manager

I'm a specialist in social media and online community, and I make sure everything is better than expected.

Lauren Piro

Team Lead & Community Consultant

I'm one of Quiip's most versatile, experienced community managers and a talented copywriter.

Larah Kennedy

Team Lead & Community Consultant

I grow big communities, develop interactive Facebook apps and manage social advertising campaigns.

Kellie Barnes

Senior Community Manager

I help small businesses understand how to use social media in their marketing strategy.

Dan Stork

Community Manager

I am a passionate digital marketer and graphic designer, with experience including content production, social media strategy development and community management.

Rachel Beaney

Senior Community Manager

I am a social and digital media specialist, fluent in the generation of engaging content, community management, and social media analysis.

Erin Tierney

Community Consultant

I love working with communities full of passionate fans, who are completely engaged and switched on.

Lani Bagley

Community Manager

I'm a social media and community manager, copywriter, and online content creator.

Danielle Schwerin

Community Manager

I am a career communicator and avid believer in the two-way-conversation between organisations and their communities.

Jay Batten

Senior Community Manager

I constantly strive to achieve, and love learning, mentoring and educating others about all things social media.