Community management links round up 14/03/16

by Lauren Piro March 14, 2016

Here are some great community management articles we read last in the past fortnight.

Here’s How Social Media Celebrated International Women’s Day
By Kimberlee Morris via SocialTimes

A collection of trending topics, hashtags and content related to International Women’s Day. For bonus points, here’s how Quiip marked the date!

Forums in a World of Social Media Support
By Adrian Speyer via Vanilla

The old adage is to go where your customers are, but having a support platform you can control certainly has its benefits. Here’s a handy list of pros and cons for support forums, and how they can complement your social media.

Best Practices for Training a New Community Manager
By Hillary Boucher via Community Roundtable

Are you in charge of training, on-boarding and supervising new Community Managers? Then you’re gonna want to check out this webinar!

Struggling to keep up with social media trends?
By Amy Molloy via

Feel like you’re always late to the social media party? Quiip’s GM Julie Delaforce discusses the pressure to become an early adopter and the associated risks.

Take Your Community from Good to Great
By Caitlin Zucal via Social Media Today

“Good is the enemy of great” or so the saying goes. If you have a good community but you’re ready to step it up and make a great one, consider these three questions.

3 Keys to Community Readiness
By Carrie Melissa Jones via CMX Hub

How do you know if you’re ready to launch an online community, and how can you succeed where so many others have failed? CMX have compiled heir research into one easy-to-read infographic.

Why They Didn’t Participate When They Said They Would
By Rich Millington via Feverbee

It’s a feeling most CMs know only too well, the disappointment when previously enthusiastic users don’t follow through with participation. This is another instalment in a fascinating series about persuasion techniques and how they relate to engagement within communities.

Community Professionals Quietly Empower Movements
By Patrick O’Keefe via ManagingCommunities.

A high five in blog form to all of the community professionals who toil quietly behind the scenes and make the magic happen!

Are there any other great stories about Community Management that we missed? Add them in the comments.