Community trends for 2020
Alison shared her thoughts about the resurgence in popularity of branded communities and the benefits they can deliver for organisations, including data, reporting, lower risk, improved engagement controls and more.
Other trends explored include:
- AI and automation
- Greening of community
- Improved ROI atttribution
- Deeper integration to the enterprise
Is your community prepared to face the challenges ahead? If you’re setting out to build community next year, do you have a handle on emerging issues and considerations?
Stay ahead of the curve and grab your free copy of 2020 Community Predictions here: https://pages.