Quiip Community Manager Greg Lexiphanic has released a free 22-page ebook, Defining Community. Find out more here!
Jan 21, 2012
Jan 6, 2012
Community management: your questions answered
From what to pay entry-level Community Managers to how to deal with mental health issues in online communities. Find links to all our answers here!
Nov 14, 2011
#swarmsyd Community Management Presentations
It’s a wrap! On Thursday 10 November Quiip hosted Australia’s first Online Community Management conference: swarmsydney. It was even more awesome than we could have hoped! If you missed out – here are the presentations from our fine speakers. Before we share them – a huge thank you to everyone who attended. We felt honoured
Oct 13, 2011
Community Managers’ Reading List: 27 Books
Interested in online communities, online engagement and community management? Here’s a list I recently compiled for an answer on Quora – good books for Community Managers (with a few more thrown in for good measure!)
Sep 12, 2011
Online communities: value people over technology
“So the way to win that game for business isn’t through apps and case studies and metaphor and magic. It’s with social media staffing, populating your online community with a cadre of truly outstanding employees who can inform, entertain, and assist your customers.”