Quiip | Australia's leading Online Community & Social Media Management agency

Quiip delivers expertise.

Quiip are Australia’s leading online community and social media management specialists. Our expert team delivers world-class community management and social media moderation 24/7, specialising in growing engagement and minimising risk. We will understand your strategic goals, engage and grow your audience, and help bring your strategy to life.

Quiip offers protection.

As a certified B Corporation, we are on a mission to connect and protect communities online. Our team understands the nuances of managing online content, behaviour and reputation - from positive community engagement to supporting members in distress, managing misinformation, and mitigating risks to your brand. We specialise in highly sensitive and high profile online environments.

Quiip assures peace of mind.

Our industry reputation means we have the best, most experienced community managers and can put a team of over 20 digital engagement specialists at your fingertips. With the Quiip team, your community will be managed according to best practice. Our team make considered responses online, always remain on-brand, and quickly recommend the best course of action in a crisis.

Quiip solves resourcing.

Our globally-distributed Australian team provides 24/7 support, 365 days per year. We can provide resourcing or scale-up for campaigns, crisis and issue management, team relief, out-of-hours and holiday coverage. We work across all major social media and online community platforms. We also provide Reddit engagement and customer review management services.

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Let’s align.

Successful communities align with business, marketing and PR objectives to elevate outcomes. We help you develop effective online community strategies, manage social media channels, create content and ad campaigns, deliver training and provide risk and governance frameworks

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Reputation is everything.

From trolls to threats, personal disclosures to graphic images, and legal issues to compliance matters, we protect your community and brand from the risks of the digital world. Our team can also manage your customer reviews and app reviews.

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Community comes first.

We build successful online communities across social media platforms, forums and brand communities – offering round-the-clock support to maximise engagement and minimise risk.

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Goodness!
We’re B Corp
certified and committed to positive change.

The future of business involves redefining success.

We’re committed to being a force for good, by engaging best practice in every aspect of our work. This flows from how we treat our team, to how we care for the environment, to supporting non-profits, and in our every day work – connecting, protecting and supporting people online.

So, let’s take a look
at what we do.

Quiip are a fantastic agency to work with. They are a dedicated and professional team committed to delivering top quality work, and with such passion and energy. They are experts in their field, and completely immerse themselves in the content. I have found their depth of knowledge to be quite unique for an external agency. They are true partners who take time to understand your business and objectives, and always go the extra mile.Gemma Hearnshaw
Health Promotion Resources Program Manager, Play Safe