We partner with Australia’s leading brands for success in social media, community management, strategy, training, out-of-hours support and more.
We know the nuances of community management and online behaviour. Whether it’s interpreting cloaked threats, or understanding how to influence your audience, or mitigating risk to your brand before it becomes a crisis – there are some things only time can teach you.
When you hire our team, they can make a considered response within seconds and always remain on-brand. They can quickly recommend the best course of action in a crisis situation and remain calm. They understand your audience and can translate that into actionable insights and improvements.
Our industry reputation means we have the best and most experienced community managers. We put a team of over twenty at your fingertips. We collaborate to best utilise the range of minds, skills, and knowledge available. With the Quiip team, you know you’re receiving superior community management.
The depth of our community managers’ experience means they’ve built on previous careers in journalism, communications, copy-writing, psychology and more. We’re a team of professional communicators. We understand your brand in the context of your objectives and audience and help to bring your digital strategy to life.
Successful communities align with business, marketing and PR objectives to elevate outcomes. We help you develop effective online community strategies, manage social media channels, create content and ad campaigns, deliver training and provide risk and governance frameworks.
From trolls to threats, personal disclosures to graphic images, and legal issues to compliance matters, we protect your community and brand from the risks of the digital world.
We build successful communities across forums, blogs and social platforms – offering round the clock support to maximise engagement and minimise risk.
We’re committed to being a force for good, by engaging best practice in every aspect of our work. This flows from how we treat our team, to how we care for the environment, to supporting non-profits, to creating and managing safe, welcome spaces online.
Quiip are a fantastic agency to work with. They are a dedicated and professional team committed to delivering top quality work, and with such passion and energy. They are experts in their field, and completely immerse themselves in the content. I have found their depth of knowledge to be quite unique for an external agency. They are true partners who take time to understand your business and objectives, and always go the extra mile.
Gemma Hearnshaw
Health Promotion Resources Program Manager, Play Safe