Here’s why we’re different.
We’re refreshingly practical.
We’re specific to you.
We’re really mobile.
We’re well-versed in the industry.
Mini Risk Workshop
Suitable for low-risk, non-customer-facing clients, with few complaints.½ Day Training
Suitable for medium-risk, customer-facing clients, who receive regular complaints and experience occasional crises.1 Day Training
Advanced Risk Masterclass
Suitable for medium to high-risk, customer-facing clients, who receive regular complaints and/or deal with sensitive issues like health and finance2 Day Training
Community and Social Media Training
Suitable for clients who understand the value of building a community as a long-term asset.1 Day Training
Social Media 101
Suitable for clients with minimal social media presence and/or experience, seeking to safely and sustainably invest in an online communication strategy.1 Day Training
Community Content and Strategy Masterclass
Suitable for clients with an understanding of current platforms and social media policies in place, seeking to develop a sustainable content strategy.2 Day Training
Customer Service for Social Media
Suitable for clients with current platforms and channels in place, focusing on best practice, tone of voice refinement and solving issues within the platforms.1 Day Training
Social Media Training for Customer Service Staff
Suitable for clients who haven’t worked on social media previously and don’t have established platforms or channels. This is an introductory training.1 Day Training
Resilience Training for Community & Social Media Managers
Suitable for clients for Social Media and Community managers. This focuses on buidling resilience online, reducing stress and staff burn-out.1 Day Training
Suitable for community managers working in teams of less than three, seeking to enhance personal development and community management learning.2 – 3 Hour Training
Suitable for community managers with more than two years’ experience, seeking to enhance personal development and community management understanding.2 – 3 Hour Training
See something you’re interested in?
We’d love to unpack it with you.