Informed thought leadership pieces and practical tips.

Here’s how we navigate the ins and outs of the online world.


How to shut down an online community gracefully

Australian financial brand The Barefoot Investor made uncharacteristically unwelcome news earlier this year when it reti...

Read more

Major changes to Facebook Groups

Facebook Groups are now a full decade old and nearly 2 billion people use the tool each month personally and professiona...

Read more

Should you use automation in your community?

 Automation can help with the management of your online community if applied carefully and to the right situations. So ...

Read more

Swarm 2020: It’s time to rethink what you thought you knew about online community

This year’s SWARM conference for community managers was a bold experiment, with an entirely virtual, nine-day event re...

Read more

Take the 2020 Australian Community Managers Survey

If you’re working in online community management – whether you’re a moderator, a manager, strategist o...

Read more

Swarm Conference 2020: bigger and better than ever

The annual highlight of the online community calendar is almost here! SWARM 2020 kicks off on August 29, showcasing loca...

Read more

Our B Impact Assessment 2020

A little over two years ago, Quiip gained B Corp certification, joining a global community of socially and environmental...

Read more

How to improve your next Zoom call

Remote working appears to be here to stay and with it, video conferencing. Enterprise conferencing apps like Zoom, Micro...

Read more