Informed thought leadership pieces and practical tips.

Here’s how we navigate the ins and outs of the online world.


Swarm 2020: It’s time to rethink what you thought you knew about online community

This year’s SWARM conference for community managers was a bold experiment, with an entirely virtual, nine-day event re...

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Take the 2020 Australian Community Managers Survey

If you’re working in online community management – whether you’re a moderator, a manager, strategist o...

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Swarm Conference 2020: bigger and better than ever

The annual highlight of the online community calendar is almost here! SWARM 2020 kicks off on August 29, showcasing loca...

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Our B Impact Assessment 2020

A little over two years ago, Quiip gained B Corp certification, joining a global community of socially and environmental...

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How to improve your next Zoom call

Remote working appears to be here to stay and with it, video conferencing. Enterprise conferencing apps like Zoom, Micro...

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It’s our ten-year Quiipiversary!

This month we have a pretty special milestone to celebrate. It’s ten years since our founder Alison Michalk launched Q...

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The best podcasts for community managers

Podcasts are an engaging and convenient way to learn, get inspired and of course, be entertained. For busy community pro...

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The Voller ruling: what it means for social media management

In June 2019 the New South Wales Supreme Court ruled in favour of a defamation case brought by Dylan Voller, a former de...

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