Informed thought leadership pieces and practical tips.

Here’s how we navigate the ins and outs of the online world.


Hiring a community manager? Don’t do this.

Online community management is a growing occupation and more organisations are looking to engage community head-count in...

Read more

Reasons to invest in an owned community

A good social media presence is an ongoing dialogue between your business and your followers. But it rarely moves to the...

Read more

5 questions to ask when choosing a community platform

When you decide to launch an online community, choosing the right platform is one of the biggest (and possibly most expe...

Read more

Top reasons communities fail

More businesses and organisations than ever are discovering the power and value of building a community. But many stumbl...

Read more

Quiip nominated for B&T People & Culture award

It’s official! working at Quiip is awesome. We’re pleased to announce that Quiip has been nominated for a People and...

Read more

How do you recruit volunteer moderators?

Every community needs moderation and not everyone can afford a large team of professional moderators. You’ll alway...

Read more

How to reduce the carbon footprint of your online community

Just like offline communities, where there are people there is energy – and that energy both draws on, and leaves an i...

Read more

Is your online community healthy?

What does the word ‘health’ mean when it comes to online community? The best way to think of it is the existential s...

Read more