At Quiip we partner with Australia’s leading organisations for social media and online community success.

We’re leaders and specialists in online community building, social media, high risk content and crisis management. We intimately understand what drives success online, underpinned by our 24/7 service capabilities.

At Quiip we’re passionate about productive, safe and welcoming spaces online. Whether that’s helping at-risk or vulnerable people in a mental health community, delivering timely support for a banking client or driving social change for a Government campaign, we have vast expertise in online engagement.

We’re passionate about being a responsive organisation – one that adapts to technological change and all the opportunities it opens. Operating as an entirely distributed company with no head office we embrace radical flexibility and future of workplace practices. Though our people are predominately based in Australia, we’ve had Australians working across all corners of the world – from Costa Rica to Hong Kong, Iceland to Germany, and the US to the UK. At Quiip, we believe the freedom to work where you choose – whether at home or in a collaborative space – means a better work/life blend and happier employees.

Quiip is a female founded and led, a certified B Corp, a finalist in B&T’s People & Culture Award (2018, 2019), Women In Media Finalist (2017) and one of Anthill’s Top 100 Coolest Companies in Australia (2016, 2017 & 2018).

We love delivering incredible work for our clients. Let’s do the same for you.

We’ve got good values.


We’re an experienced group of community management professionals with the best resources, connections and industry knowledge.


As a B-Corp, we’re part of a global mission of people who believe that companies should look after their people, their environment and their communities. We stand by our ethical charter with integrity.


We foster an environment of radical flexibility for our team, which allows us to facilitate better opportunities and offerings for our clients.


We believe in the power of community to build loyalty and connection. As community managers we intentionally create spaces that are both safe and productive.

We consider Quiip an experienced, specialist partner, enabling us to extend our community management capabilities 24/7, whilst maintaining the integrity and professional quality of our award-winning social media work.

Karalee Evans

Head of Social, DDB

Quiip were great covering our CM needs over the Christmas break, the handover process was seamless and they handled all issues excellently. Their post campaign report was detailed and insightful, We would highly recommend Quiip.

Claire Moyna

Senior Social Media Manager, Red Engine

Lauren and the wider Quiip team immediately understood our challenges in responding, moderating and triaging enquiries through to a variety of our social media platforms during a mega-event. Effectively managing the limited time Quiip was employed for, the team effectively managed their time and resources in ensuring all enquiries coming through social media channels were actioned and responded to. Using any additional downtime to positively engage with our online community was an added bonus. I'd definitely recommend using Quiip into the future for effective and timely, online community management.

Jake Cosmai

Community & Engagement Specialist, Destination Gold Coast

Quiip embedded a specialist to work in-house with my social team with outstanding results across the board. Their community manager exceeded expectations and was easily able to integrate with our existing strategy and systems, while helping us make them even more robust. The campaign itself was a knockout success, delivering record engagement, conversions and most importantly, changing the conversation around our brand in the market. Our non-campaign social media activity was also a huge success – record growth, entry into new channels and some much deserved down time for our in-house team.

Venessa Paech

Senior Manager Community and Content, REA Group (

Quiip have been an instrumental driving force and constant point of reference for Cbus along our journey into the world of social media. From escalation maps and moderation guides, to Facebook competitions and community engagement – it has given us a sense of security knowing we’ve partnered with professionals who are helping to keep watch over Cbus online, all around the clock.

Peter Little

General Manager (Integrated Marketing Solutions), Cbus Super Fund

And what an amazing team you are at Quiip! The entire Movember crew has been so grateful of your guidance and support through the rollout of this campaign. Thanks so much. It's been an absolute pleasure and *very much* appreciated.

Jeremy Macvean

Regional Director Asia Pacific, Movemeber

Quiip are a fantastic agency to work with. They are a dedicated and professional team, committed to delivering top quality work, and with such a passion and energy for what they do that makes them a delight to work with. They are experts in their field with strong community management knowledge and skills, whilst also completely immersing themselves in the content area simultaneously. I have found the depth of their knowledge and understanding of the content area (sexual health) to be quite unique for an external agency and particularly around a more ‘difficult’ topic. They are true partners who take time to understand your business and objectives and always go the extra mile.

Gemma Hearnshaw

Health Promotion Resources Program Manager, NSW Health

You guys were a godsend this weekend. Especially... thank you for being so adaptable to the constantly shifting ground. We would have no hesitation recommending you and your team.

Kylie Hughes


Meet the team.

Lauren Piro

People & Culture Director

Larah Kennedy

Client Services Director & Consultant

Amber Robinson

Marketing Director & Consultant

Venessa Paech

Senior Consultant

Kellie Barnes

Senior Community Manager

Danielle Schwerin

Community Consultant and Team Lead

Jay Batten

Senior Community Manager

Dan de Sousa

Community Manager

Maddie Duke

Community Manager

Kelly Makhoul

Community Manager

Buzz Johnson

Community Manager

Pierrette Langford

Community Manager

Pritika Sachdev

Community Manager