Alison Michalk is CEO and Founder of Quiip, a global leader in online community management and moderation services; and co-founder of Swarm, the world’s first online community management conference.

An industry pioneer with more than 10 years experience working with online communities, Alison is a respected industry leader, engaging speaker, widely published commentator and sought-after trainer in the areas of social media, online community governance, management, moderation and engagement.

With her finger on the online pulse, Alison founded Quiip after identifying a need for online community management and social media services that minimised risks (including liability and brand reputation) and maximised user engagement. She has built a world-class team of community managers who provide private, public and non-profit sector clients with 24/7 services.

In addition to founding Quiip (2010) and Swarm (2011), Alison established the Australian Community Managers’ Group in 2008. It now has more than 4300 members in Australia and NZ.

As a sought-after commentator and expert in online community management, Alison has shared her insights at speaking engagements ranging from the Australian Museum’s Innovations Sessions and Munbrella 360 to guest lectures at Sydney’s AdSchool.

Alison’s experience building and managing online communities extends from start-ups through to large corporations and government departments. Prior to launching Quiip, Alison led a team of 30 moderators managing over 180 forums as community manager for Australia’s largest parenting website, Fairfax Digital’s Essential Baby.

Alison is passionate about new models of business and the future of work. Quiip operates as a decentralised distributed company with highly flexible workplace practices. Alison also speaks on topics such as building companies and culture with virtual teams.

When she is not working, Alison enjoys out-of-city living on the Central Coast and raising two boys. She also enjoys meditating, supporting charity:water and Amnesty International, playing Scrabble, and immersing herself in social and tech.