We’re proud to be a certified B Corp. Making a positive change.

At Quiip, we think that social responsibility and economic sustainability are just as important as the bottom line. We’ve long believed that companies can impact change, which is why we’re excited to be named a Certified B Corporation, which recognizes businesses that meet the highest standards of verified social and environmental performance, public transparency, and legal accountability to balance profit and purpose. Think of it as the sustainable business version of Fair Trade coffee.

As community managers who often support vulnerable and at-risk groups, we believe creating safe and welcoming spaces online can drive positive change in the world. The B-Corp declaration states that businesses ought to be conducted as if people and place matter, and we’ve always aimed to carry this mantra into the online spaces we manage.

These are just some of the ways we put our beliefs into practice at both an individual and business level.

Changing the World Together

Quiip is honoured to have been among the first 250 companies in Australia to gain B Corp certification, in May 2018. We’re joining brands we’ve long admired such as Australian Ethical, Who Gives a Crap, KeepCup, Stone & Wood, Emma & Tom’s, Sendle, and more. Together, we’re redefining what it means to be a successful business and creating a positive change in the world.

 

How did we get here?

It’s been a long journey but very worthwhile. The process is rigorous to ensure companies meet B Corp’s high standards and the process has enabled us to improve many aspects of how we do business.

 

From our CEO and Founder Alison Michalk:

“B Corps believe that business can be a force for good – and that very much speaks to our culture and ethos at Quiip. As an employer, we have significant influence in our employees’ lives and that’s an opportunity I’ve enjoyed using as a positive force. We have radically flexible hours, we support personal and professional goals and we strive to have a low environmental impact while supporting a culture of giving back. Our B Corp certification further cements these beliefs and takes our focus and commitment to the next level.”

 

Certified B Corporations have scored over 80 on the  B Impact Assessment and have agreed to a list of terms declaring we will consider other stakeholders. Being a B-Corp business means we have passed a rigorous assessment that takes into account our company’s governance, transparency, environmental and social impact.

 

 “Together, B Corps redefine success in business by competing not to be the best in the world, but to be the best for the world.”

What being a B Corp means to us.

Environment

We believe environmentally friendly practices need to happen at every level of a business. As part of a distributed company, our employees don’t need to commute to work. We don’t even have a head office. When we do need to meet with clients or get together for our semi-annual Quiipicon retreats all our flights are carbon offset, and we use public transport wherever possible.

Community

We’re all about using social to drive positive change, and this is reflected in the clients we choose to work with. About 50% of our work is with non-profits or purpose-driven projects. Examples include campaigns to reduce gambling harm, improve the sexual health of young people, reduce domestic violence, improve road safety, encourage men to talk about suicide, decrease obesity levels and increase women’s participation in fitness.

Team

It’s really important to us that our employees live rich, rounded lives, and we know that work is only one piece of that puzzle, so we embrace radical flexibility. We’re based all around the world, and our staff work wherever and whenever suits them – whether that’s at home, in a co-working space, or cafe. We support the health and wellbeing of our team with self-care activities, health and wellness bonuses, and a friendly weekly Fitbit challenge.

Supply Chain

Supporting positive change goes beyond our own business practices. We always make an effort to partner with other B Corps, businesses owned by women, and ethical supply chain partners in everything from printing and catering to service providers.

Cross-subsidisation model

We have a cross-subsidisation model in place to make sure our services are accessible to organisations that are doing good in the world. That’s just a complicated way of saying we offer well-needed discounts to non-profits! And the great work we do with our corporate clients supports us in doing so. We’re also getting ready to launch our pro-bono offering – watch this space!

Supporting non-profits

Giving back is important. Each year we vote on the non-profits we feel most passionate about contributing to. This year we’re proud to support Sea Shepherd, Amnesty International, Plan, Unicef, Greenpeace and Charity:Water.

We consider Quiip an experienced, specialist partner, enabling us to extend our community management capabilities 24/7, whilst maintaining the integrity and professional quality of our award-winning social media work.

Karalee Evans

Head of Social, DDB

Quiip were great covering our CM needs over the Christmas break, the handover process was seamless and they handled all issues excellently. Their post campaign report was detailed and insightful, We would highly recommend Quiip.

Claire Moyna

Senior Social Media Manager, Red Engine

Lauren and the wider Quiip team immediately understood our challenges in responding, moderating and triaging enquiries through to a variety of our social media platforms during a mega-event. Effectively managing the limited time Quiip was employed for, the team effectively managed their time and resources in ensuring all enquiries coming through social media channels were actioned and responded to. Using any additional downtime to positively engage with our online community was an added bonus. I'd definitely recommend using Quiip into the future for effective and timely, online community management.

Jake Cosmai

Community & Engagement Specialist, Destination Gold Coast

I wanted to thank you and the team so much - you’ve been supportive, flexible and extremely professional.Your help has been absolutely invaluable and if we ever require any additional resources we’ll definitely be in touch with you. I really can’t thank you, Alison or the broader Quiip team enough for all your support.

Anna Barham

Dulux

Quiip embedded a specialist to work in-house with my social team with outstanding results across the board. Their community manager exceeded expectations and was easily able to integrate with our existing strategy and systems, while helping us make them even more robust. The campaign itself was a knockout success, delivering record engagement, conversions and most importantly, changing the conversation around our brand in the market. Our non-campaign social media activity was also a huge success – record growth, entry into new channels and some much deserved down time for our in-house team.

Venessa Paech

Senior Manager Community and Content, REA Group (realestate.com.au)

Quiip have been an instrumental driving force and constant point of reference for Cbus along our journey into the world of social media. From escalation maps and moderation guides, to Facebook competitions and community engagement – it has given us a sense of security knowing we’ve partnered with professionals who are helping to keep watch over Cbus online, all around the clock.

Peter Little

General Manager (Integrated Marketing Solutions), Cbus Super Fund

And what an amazing team you are at Quiip! The entire Movember crew has been so grateful of your guidance and support through the rollout of this campaign. Thanks so much. It's been an absolute pleasure and *very much* appreciated.

Jeremy Macvean

Regional Director Asia Pacific, Movemeber

Quiip are a fantastic agency to work with. They are a dedicated and professional team, committed to delivering top quality work, and with such a passion and energy for what they do that makes them a delight to work with. They are experts in their field with strong community management knowledge and skills, whilst also completely immersing themselves in the content area simultaneously. I have found the depth of their knowledge and understanding of the content area (sexual health) to be quite unique for an external agency and particularly around a more ‘difficult’ topic. They are true partners who take time to understand your business and objectives and always go the extra mile.

Gemma Hearnshaw

Health Promotion Resources Program Manager, NSW Health