Quiip is a specialist online community and social media management agency. We provide 24/7 community & social media management. We work on forum communities and manage social media for Australia’s biggest brands. We’re also a proudly certified B Corp.

Working across long and short-term projects, in both in-house and remote capacity. We’d love to hear from you if you’re an online community manager or social media manager looking for flexible, ongoing casual work with a small and mighty team. We value our Quiipees highly and encourage them to live rich and rounded lives, of which work is important, but only one part.

Applicants must be current Australian residents or have a valid Australian work permit.

Got experience that we’d love but doesn’t meet the requirements of our advertised jobs? Or, have a general career inquiry or question? Get in touch!

About Quiip.

We’re excited to hear about what you can bring to our team, but first it’s only fair to share what Quiip can offer you! We’re committed to building a workplace environment and culture that values people – and not just for what they do on the clock. We believe it’s the future of work, and we’re proud to be leading the way. These are just some of the ways we support our Quiipees:

Radical Flexibility

When we say radical flexibility, we mean it. Need a role that fits in around your parenting responsibilities? Done! Want to chuck your laptop in a backpack and work your way across Spain for a month? Go for it! Studying for your Masters or just need a few hours to supplement your creative pursuits? We’ve got your back! This isn’t the nine-to-five that Dolly sings about, we work with an understanding of your availability and needs.

Differing Perspectives

We want to build a team that reflects the diversity of the communities we work within, because we know creativity and innovation is best achieved through manifold perspectives. The world doesn’t need another echo chamber, we want unique voices that speak to a range of experiences and cultural or professional backgrounds.

Pro-Bono Purpose Led Project

Doing good means, well, doing good! Volunteer your social media skills for a non-profit or purpose-led organisation and we’ll cover your time for two (or more) days every year. We will also match a monetary donation to your preferred charity up to $500 annually.

Certified B Corp

As a certified B Corp, we’re serious about social responsibility and being a force for good. We choose not to work with clients that are not aligned with our ethics as an organisation, and you have the freedom to decline work on any projects that are in conflict with your personal values. There’s no need to sell your soul, we like it just where it is!

Education

Whether you want to expand your skills in new areas or just stay on top of your game, we offer a substantial education and training budget to spend on courses, conferences and educational resources each year. You’ll also have the opportunity to attend the annual Swarm Conference and be inspired by the best and brightest minds in community management.

Get togethers!

To ensure your home office doesn’t turn into a hermit cave, we fly our entire Australian-based team somewhere sunny for a few days each year. It’s a great opportunity to wriggle your toes in the sand while you get some face-to-face time with your teammates,  share skills or knowledge, and look at what lies ahead as a company.

Health & Wellbeing

Sitting in front of a screen isn’t exactly a full body workout. To help you achieve your physical fitness goals, we offer an annual $200 Health & Wellbeing stipend to spend on a gym membership, yoga classes, new sneakers, a meditation app or anything that gets your blood pumping!

Employee Assistance Program

Physical health is only half of the equation, we care about your mental and emotional wellbeing too. Our Employee Assistance Program (EAP) offers up to four free therapy sessions a year, for whenever you feel you need a helping hand. Full debriefing is available if you come across something distressing in the course of your work, and you’ll have the support of your designated People Lead too.

Reward

Many of our team have been with Quiip for four years or more, and we love to reward that sort of fidelity! Each year, we’ll sling you a bonus on your employment anniversary as a gesture of appreciation.

Don’t take our word for it, here’s what some of our team have to say about working with Quiip.

"Working with Quiip is not just a way to pay my bills. We have created something special. It’s a culture I believe in and am proud to be a part of." Lauren

"I love working for a company that contributes value to the community beyond what will bring profit, that openly promotes love and kindness. It’s a very nurturing environment." Dan

"Working for Quiip has really changed my perspective on what is truly flexible working. I work part-time at Quiip in addition to a full-time job, and Quiip's leadershop in radical flexibility has meant I have worked every single hour of my 6 years at Quiip remotely, whether that has been at home, at cafes or on the road." Jay

"Everything I learnt about Quiip in the onboarding process - their values and business philosophies - I've seen put into action, either in my interactions with other Quiipees, or through various initiatives that demonstrate a genuine interest in doing business for good. I feel proud to work for a company that gives back in meaningful ways." Maddie

Expressions of Interest (EOI) roles are for prospective roles. Active Roles are ones we are currently hiring for.

Active
Social Media and Online Community Manager.

  • Open to Australian-based community managers with daytime, evening and/or weekend availability.
  • Flexible, shift based work between 2-6 hours daily.
  • Best suited to someone looking to supplement part-time work or creative pursuits.

You must be an Australian citizen or have the appropriate permits to work in Australia. You need to understand how to fit in and be productive as part of a distributed team working for a small, lean business.

Desired Experience & Skills

  • Minimum two years experience in social media and/or online community roles.
  • Experience working with commercial brands, government agencies
  • Thorough understanding of social media risks.
  • Can demonstrate community engagement principles, strategy and tactics.
  • Experience in any of the following areas:
    • Creation and development of social media and/or online community strategy
    • Social media listening, reporting or analytics
    • Copywriting and content creation
    • Social media and/or digital advertising
    • Influencer management
    • Online customer service
    • Project and/or team management
  • Highly self-motivated and able to work autonomously to deadlines.
  • Strong interpersonal and communication skills.
  • Flexible availability, adventurous and able to hit the ground running!

How to apply

To apply for a role with Quiip please click below

EOI
International Social Media and Online Community Manager.

  • Open to internationally-based community managers with availability between 8pm-8am AEDT.
  • Work structured in shifts between one and five hours in duration.
  • Best suited to someone looking to supplement part-time work or creative pursuits.

You must have availability primarily between 8pm – 8am AEDT, including weekends. Australian citizens living abroad are preferred, however we will consider international residents with the right skills and understanding of Australian culture. You will need the ability to work from home, and understand how to fit in and be productive as part of a distributed team for a small, lean business.

Desired Experience & Skills

  • Minimum two years experience in social media and/or online community roles.
  • Experience working with commercial brands, government agencies
  • Thorough understanding of social media risks.
  • Can demonstrate community engagement principles, strategy and tactics.
  • Experience in any of the following areas:
    • Creation and development of social media and/or online community strategy
    • Social media listening, reporting or analytics
    • Copywriting and content creation
    • Social media and/or digital advertising
    • Influencer management
    • Online customer service
    • Project and/or team management
  • Highly self-motivated and able to work autonomously to deadlines.
  • Strong interpersonal and communication skills.
  • Flexible availability, adventurous and able to hit the ground running!

How to apply

To express your interest in our next available role with Quiip please click below

EOI
Social Media & Online Community Strategic Consultant & Trainer.

  • Open to Australian residents or those with a permit to work in Australia only
  • Must be available to deliver short-term project and training work
  • Best suited to someone looking to supplement part-time work or creative pursuits.

You must be an Australian citizen or have the appropriate permits to work in Australia. You should be based in a major city and have the ability to travel within Australia on a regular basis. You need to understand how to fit in and be productive as part of a distributed team working for a small, lean business.

Desired Experience & Skills

  • Minimum 4-5 years experience in senior social media and/or online community roles.
  • Expertise in developing and implementing social media and/or online community strategy and governance.
  • Experience running workshops, team training and/or presentations.
  • Demonstrated expertise in one or more of the following areas:
    • Social media risk and crisis management
    • Social listening and analytics
    • Content strategy and creation
    • Social media and/or digital advertising
    • Influencer research and management
    • Management and delivery for online customer service teams
    • Social media for government agencies
  • Ability to manage projects and small teams, working to deadlines.
  • Agency account and/or client management experience.
  • Strong leadership skills.
  • Flexible availability, adventurous and able to hit the ground running!

How to apply

To express your interest in our next available role with Quiip please click below

EOI
Social Media & Online Community Team Lead

  • Manage several small project teams and run point on client communications
  • Fully remote role with a certified B Corporation
  • Best suited to someone looking for flexible, part-time work up to 20hrs/week

You must be an Australian citizen or have the appropriate permits to work in Australia. You should have some availability during Australian business hours at least three days/week. You will need to work autonomously as part of a distributed team in a small, lean business.

Desired Experience & Skills

  • Minimum of 3 years experience in senior social media and/or online community roles

  • Expertise with all social media platforms and popular social media management tools

  • Demonstrated ability to implement social media and/or online community strategy and governance

  • Thorough understanding of social media risks and crisis management

  • Account management and the ability to maintain strong client relationships

  • Leadership that empowers teams to deliver to a consistently high standard

  • Consciously foster a positive workplace culture and uphold company values

  • Business development and preparation of service proposals

  • Outstanding written and phone communication skills

  • A commitment to continuous learning and improvement

  • Strong time management skills and the ability to work autonomously

  • Flexible availability, adventurous and able to hit the ground running!

How to apply

To apply for a role with Quiip please click below