Work with us.

Quiip is a team of the best and brightest online community managers and social media specialists delivering high quality work to big brands.

Quiip is a specialist online community and social media management agency. We provide 24/7 community & social media management. We work on forum communities and manage social media for Australia’s biggest brands.

Working across long and short-term projects, in both in-house and remote capacity. We’d love to hear from you if you’re an online community manager or social media manager looking for flexible, ongoing casual work with a small and mighty team. We value our Quiipees highly and encourage them to live rich and rounded lives, of which work is one very small part.

Applicants must be current Australian residents or have a valid Australian work permit.

Got experience that we’d love but doesn’t meet the requirements of our advertised jobs? Or, have a general career inquiry or question? Get in touch!

About Quiip.

  • Established in 2010 by globally-respected online community advocate and expert, Alison Michalk
  • Entirely distributed team with no head office. We’ve had Australians working across all corners of the world – from Costa Rica to Hong Kong, Iceland to Germany, and the US to the UK. This distribution and decentralisation is by design.
  • At the forefront of the future of work. When you create true flexibility, you source and retain the highest quality talent there is. We believe the freedom to work where you choose – whether at home or in a collaborative space – means a better work/life blend and happier employees.
  • We manage our team with our community management skills, not staid management practices
  • Dynamic, decentralised team structure
  • Committed to the future of work and changing stale business practices
  • Amazing client list
  • Work with commercials, state and federal government departments, non-profits and agencies
  • Particular speciality working in the mental health space with clients such as Beyond Blue, ReachOut, SANE and Movember
  • Best team of community managers in Australia
  • High staff and client retention
  • Challenge our team to expand their repertoire and support training and professional development
  • Offer mostly part time and casual employment so you can live your life around Quiip
  • We understand you’re human and support your professional and personal endeavours and encourage all Quiipees to live rich and rounded lives. Work is one small part of who you are.

Here is what some of team have to say about working at Quiip:

"I am so proud to say I am part of this - and can't wait to see what more great things we achieve in the future."

"Working with Quiip is not just a way to pay my bills. We have created something special. It’s a culture I believe in and am proud to be a part of."

"Each year, our management team asks what my personal goals are and how they can help me achieve them. They not only supported my ambitions to travel the world, but encouraged them."

"I love how transparent the business is; being able to see what is being pitched, and the financial side of things makes me feel like part of a company, not just an employee."

EOI: Senior social media and online community manager.

  • Open to Australian residents or those with a permit to work in Australia only
  • Must be available for changing contract work over time
  • Best suited to someone with own work to supplement Quiip work

You must be an Australian citizen or have the appropriate permits to work in Australia. You need to understand how to fit in and be productive as part of a distributed team working for a small, lean business. We’re mostly a distributed team but for this role you must be based in Melbourne or Sydney and available to travel between the two cities (and sometimes further afield).

Demonstrable experience:

  • Social media and content strategy experience
  • Social media governance, risk and crisis planning experience
  • Experience working with risk-averse brands and sensitive subjects
  • Project management
  • Managing competing priorities
  • Working to immediate deadlines
  • Managing small client-service teams
  • People management
  • Great interpersonal skills to effectively work with managers, clients, team leads and fellow team members
  • History of working with well-known, commercial brands
  • Writing and delivering training and workshops
  • Setting and managing client expectations. Agency account management experience a plus.
  • Minimum 3-4 years experience. Must be dedicated social media and/or online community roles with medium to large brands.

Can you speak to any of these desirable skills and attribute?

  1. Solid understanding of how commercial organisations operate and how this impacts online community and social media investment and activity
  2. Understanding of proven community building principles, strategies and tactics
  3. People leadership
  4. Managing the full life cycle of client work, including creating content schedules, writing community guidelines and hands-on community management
  5. Online forum community strategy and management
  6. Influencer management programs
  7. Internal or enterprise community management (such as with Yammer or Facebook Workplace)
  8. Project management
  9. Social media listening, analytics and reporting
  10. Highly proactive & self-driven
  11. Highly self-motivated
  12. In-house or agency experience okay. A combination of both is even better
  13. Marketing or communications background and/or studies
  14. Setting and achieving targets – for projects, brands, teams and CMs
  15. Managing social media promotions and advertising
  16. Analytical-thinker and ability to make achievable, strategic recommendations
  17. Up for a challenge: ability to hit-the-ground running in any environment, on any brand, with no background information or with little notice and represent Quiip professionally.

How to apply

To apply for a role with Quiip please fill out this form.