Lauren Piro

Team Lead & Community Consultant

Meet Lauren Piro

Lauren Piro is one of Quiip’s most versatile community managers and a talented copywriter.

After receiving her Bachelor of Arts, Lauren worked as a copywriter with Fairfax Radio and an analyst for Media Monitors. She cut her teeth as a volunteer moderator for a large music forum before joining Quiip in 2010. Her wheelhouse is in content creation, social media advertising, small business clients and customer experience.

Lauren has worked with commercial, government and non-profit organisations across a wide range of vertical markets including healthcare, fashion, professional services, FMCG and entertainment. Past projects include SEEK, ReachOut, The Line, AGL, MYOB, San Churro, Neon, TAB,, VicHealth, Sensis, Redkite, Pizza Hut, BCNA, SBS, Channel 9, VitaPet, Volkswagen, Tim Tam, BWS, Wrigley, Carefree, and Foxtel.

Based in Adelaide, Lauren is a big fan of music that sounds like yelling, cross-stitch, film festivals, mixed martial arts and pub trivia. She recently returned from two years in Canada where she redefined the meaning of “cold”.

Projects Lauren Piro has worked on


Community Management, Content Moderation, Risk Management, Social Media Holiday Cover & Social Media Monitoring

Movember engaged Quiip to create and implement a governance strategy, community guidelines, response templates and other required documentation to support the campaign across its global social media channels. Quiip was also engaged to provide community management and moderation services 24/7 throughout the World Suicide Prevention Day campaign.

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Community Management & Online Community Strategy Development

In an exemplary display of flexibility, Quiip were able to provide energy retailer AGL with an in-house Community Manager for six weeks on just two days notice.

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NSW Health - Play Safe community strategy and management

Advanced training & workshops, Community Management, Content Creation, Online Community Strategy Development, Online Moderation Partnership, Risk Management, Social Media Monitoring & Support for Volunteer Moderation Team

NSW STIPU engaged Quiip to provide online community strategy and community management for Play Safe, a sexual health website for young people providing information on safe sex, condoms, STIs, testing and treatment.

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After-hours community management for SEEK

Community Management, Online Moderation Partnership, Risk Management & Social Media Holiday Cover

Australia’s number one jobs site looked to us for after-hours social media support and audience engagement. We also monitored for brand risks and helped ensure SEEK met its ASX obligations.

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Meet the team

Alison Michalk


I'm the CEO and Founder of Quiip, a global leader in online community management and moderation services.

Julie Delaforce

General Manager

I'm a specialist in social media and online community, and I make sure everything is better than expected.

Lauren Piro

Team Lead & Community Consultant

I'm one of Quiip's most versatile, experienced community managers and a talented copywriter.

Larah Kennedy

Team Lead & Community Consultant

I grow big communities, develop interactive Facebook apps and manage social advertising campaigns.

Kellie Barnes

Senior Community Manager

I help small businesses understand how to use social media in their marketing strategy.

Dan Stork

Community Manager

I am a passionate digital marketer and graphic designer, with experience including content production, social media strategy development and community management.

Rachel Beaney

Senior Community Manager

I am a social and digital media specialist, fluent in the generation of engaging content, community management, and social media analysis.

Erin Tierney

Community Consultant

I love working with communities full of passionate fans, who are completely engaged and switched on.

Lani Bagley

Community Manager

I'm a social media and community manager, copywriter, and online content creator.

Danielle Schwerin

Community Manager

I am a career communicator and avid believer in the two-way-conversation between organisations and their communities.

Jay Batten

Senior Community Manager

I constantly strive to achieve, and love learning, mentoring and educating others about all things social media.