Quiip | Professional Online Community Management & Moderation Services

What we can do for you

Social Media Moderation

Our moderation services will increase protection of your brand, users and legal liabilities. We can deliver 24/7 full-service coverage with our international team, or offer additional support to in-house staff.

Community Management

Professional community management will ensure your community is nurtured & engaged, benefitting the user experience. Access Australia’s most experienced Community Management team.

Content Creation

Website articles, social media content, blog posts, Quiip can meet your needs. We also specialise in crafting community documentation: escalation & risk mitigation policies and community guidelines.

Are you ready to get started?

Simply click here to fill out the project planner.

Six things to consider when offering social customer service

Providing customer service via social media is flush with opportunities but also fraught with risks. Handle an inquiry well and you may well be lauded for your efforts; handle it poorly and, at best, you could lose potential customers. Regardless of what tools you’re using to monitor social media, you need to be prepared. As we like to say at Quiip – Be risk prepared, not risk adverse
0 Comment November 20, 2013
swarm conference for online community managers – event wrap

Mot sure how you’ll survive another 11 months until the next #swarmconf? We’ve pulled together a roundup of a few articles that came out of the event to keep you going a while longer
0 Comment October 30, 2013