Content Moderation
Our moderation services will protect your brand and maximise the user experience, by moderating user-generated content (UGC) in adherence with parameters we set in collaboration. Don’t risk your brand reputation by being associated with poorly moderated and potentially libelous UGC.
- Blog & article comments
- Video & Images
- Facebook moderation
- Text-to-screen & mobile
- UGC competitions
Community Management
Online community management is our core-strength, with our team being the most experienced you’ll find in Australia. Professional community management will ensure your community is nurtured, whilst stimulating engagement, maximising the online experience for your users and maintaining focus on your online objectives.
- Forums & Virtual Worlds
- Facebook groups & pages
- Branded communities
- Market research communities
- Staff training
Content Creation
Quiip can meet all your content needs including website copy, blog posts, and social media content. With professional writers and editors on our team we are adept at providing online community documentation including internal escalation and risk-mitigation policies and external online community guidelines.
- Blog posts
- Articles
- Website content
- Social media content
- Community documentation
Social Media Monitoring
Listening to what your customers are saying about you has become a necessity, but are you responding and engaging? Consumers’ expectations of a brand’s online presence have increased significantly. Quiip utilises professional monitoring software and can assist with manual sentiment tracking alongside reporting and engaging. Feedback whether positive or negative can provide a highly beneficial opportunity for your brand – let us help today.
- Analytics
- Sentiment tracking
- Insights & feedback
- Reporting
- Trends
Community Consultancy
Quiip can provide community management training and workshops for your team. We can also offer on-going phone support and training over an extended period, such as transitioning new staff or launching a new project. As consultants we can review your engagement strategy and conduct community health checks to ensure you’re on track.
- Community management workshops
- Staff training
- Community health checks
- Moderation support
- Speaking