Informed thought leadership pieces and practical tips.

Here’s how we navigate the ins and outs of the online world.


Tips to survive the silly season

It’s beginning to look a lot like Christmas! While you are preparing to wind down, the holidays are heating up, bring...

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Social Media News – October 2018

Facebook Facebooks latest hack has exposed at least 50 million users private information. Facebook continues the assualt...

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2018 Gift Ideas for Community Managers

It’s two months until Christmas and while the rest of the country starts to wind down to enjoy the Christmas break, c...

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38 Books for Community Managers

                    It’s been 7 years since we posted our popul...

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Are you showcasing diversity on social media?

From guest author Margot Alais You don’t realise how important inclusive imagery is, until it smacks you in the face. ...

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Top Highlights from Swarm Conference 2018

Couldn’t make it to Swarm Conference 2018? We have the top highlights from our fabulous speakers right here:   C...

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The Wild West of the internet – Reddit may be your brand’s secret weapon

Reddit, a network of communities built around people’s interests, hobbies and passions, has quickly overcome social pl...

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Your social presence is not a community (but Facebook Groups can be)

In the world of social media, the term community gets thrown around a lot. But we need to get things straight. A socia...

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