Why Quiip?

We’re industy leaders.

When you work with Quiip, you get Australia's most experienced team of community managers, specialising in risk and engagement. Our very mission is to connect, protect and support people online.

We offer peace of mind.

We're a collaborative group of specialists who have the best resources, connections and industry knowledge. We can scale quickly and offer 24/7 community management, which makes us great in a crisis. We also highly skilled in working with sensitive and high-risk communities.

We’re trusted.

We're trusted by global brands, government agencies and leading non-profit organisations. Check out our clients page for more info.

We’re well-versed in the industry.

Our expertise means we not only deliver the best community management, but we also have experience with all of the leading community platforms including Lithium, Salesforce Community Cloud, Vanilla and Discourse.

We have expertise across all major social media platforms -- including Facebook, Instagram, LinkedIn, YouTube, TikTok and Twitter/X -- and experience with a multitude of social media management tools including Emplifi, Falcon/Brandwatch, Sprout and Khoros Care.

We’re unique.

We're the only firm bringing together online community (forum) expertise and social media to benefit each discipline, offering an unparalleled service.

We're female-led, we donate 1% of our profits and we're a certified B Corp!
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Minimise Risk

Through experience we have identified three primary risk categories, which our frameworks directly protect against. We will protect against: Legal & Regulatory Risk, User Risk, Brand & Reputation Risks.

Maximise Engagement

Once the anticipated risks are managed, the door opens to foster a responsive and involved community. These key aspects are considered in our process: Community, Customer/User and Brand.

Optimise Success

Enjoy the returns of strategic online engagement for your business, aligned to Community, Customer/User and Brand.

What our clients say about us

Quiip are a fantastic agency to work with. They are a dedicated and professional team committed to delivering top quality work, and with such passion and energy. They are experts in their field, and completely immerse themselves in the content. I have found their depth of knowledge to be quite unique for an external agency. They are true partners who take time to understand your business and objectives, and always go the extra mile.

– Gemma Hearnshaw, Health Promotion Resources Program Manager, Play Safe

We’ve been working with Quiip since 2016 and they really help us across all of our social media profiles. Especially through the influx of our annual Movember campaign. Which as you can imagine, it gets very busy! As a global brand, we have conversations happening throughout the night and throughout the day, It’s 24/7, and without Quiip we just wouldn’t get any sleep! When we work together it is like they are part of the team!

– Troy Muir, Global Director of Digital, Movember

The team is always really great to work with – great insights, speedy responses, give peace of mind to know that there is help whenever we need. I feel like they are considered an extension of the VicHealth team.

– Alex Dandanis, Senior Social Media Advisor, VicHealth

Want to find out how Quiip can work with you?

Complete the form for a complementary 15 minute consultation