A risk management matrix is a tool organisations use to identify, assess, and mitigate potential risks associated with their online presence. Online environments are dynamic and crises can escalate quickly — causing significant impacts on organisational reputation. A matrix encourages a proactive approach by anticipating potential risks instead of responding to them after they have… Continue reading Mastering uncertainty: Why you should have a risk management matrix
Tag: content
Online community trends for 2024: Our predictions for managing owned platforms and social media
With AI rapidly evolving the digital landscape and our online behaviours, the community management industry is on the precipice of big technological shifts in the years ahead. Some experts are suggesting generative AI will be the biggest and fastest technology leap in modern history. But before we get too ahead of ourselves, what’s to come… Continue reading Online community trends for 2024: Our predictions for managing owned platforms and social media
Artificial Intelligence and Community Management
As Generative AI continues to take the digital world by storm, Quiip investigates when and where it can be used in the community management pipeline. What is AI and Generative AI? Artificial intelligence (AI) is essentially the ability for machines and software to perform the functions we usually associate with human intelligence. Generative AI, the type… Continue reading Artificial Intelligence and Community Management
Are you showcasing diversity on social media?
From guest author Margot Alais You don’t realise how important inclusive imagery is, until it smacks you in the face. Growing up and simultaneously struggling with my sexuality, it was hard for me to conceptualise who I was, or where I fit in, because I had next to no representation of gay women—did feminine lesbians… Continue reading Are you showcasing diversity on social media?
10 Essential Podcasts for Community Managers
Podcasts can be a great way for community managers to explore changing attitudes, deep-dive into a new field of knowledge, or mentally reset after a demanding day. But with so many podcasts available, where do you start? Quiip has assembled a list of essential podcasts designed to inform and entertain. Community Signal Community Signal will… Continue reading 10 Essential Podcasts for Community Managers
Freedom of Speech and Social Media
It’s been a big year for the freedom of speech discussion. Mack Horton spoke out against doping in sport, pundits continue to debate Section 18C of the Racial Discrimination Act and US conservative Milo Yiannopoulos was accused of launching a malicious campaign against Leslie Jones. While Twitter took a stand by banning Yiannopoulos, many have… Continue reading Freedom of Speech and Social Media
What you need to know to plan social media content
What you need to know to plan great content – September 2016 It’s that time of the month where we collate some interesting dates and events for September 2016 to help you create and plan great content, fill out your social media content calendar and save you time. These dates will help you think outside… Continue reading What you need to know to plan social media content
44 must-know social media statistics for January 2016
44 must-know social media statistics for January 2016 Having the latest social media statistics, information and data at your fingertips makes your strategies and creative ideas more relevant and successful. We’ve done the research for you, compiling 44 must-know social media statistics and updates for January 2016. Global Facebook Statistics 1. There are 1.01 billion daily active users… Continue reading 44 must-know social media statistics for January 2016
50 free stock image sites & content creation tools
Community and social media managers are often tasked with creating visual content. The question of where to find free, high-quality stock images and other tools to help create striking visual elements comes up often. In this article we’ve rounded up some fantastic resources for you. We’ve included not only websites where you can find free… Continue reading 50 free stock image sites & content creation tools