Online Community Specialists
Quiip is an Australian-based business offering 24/7 community management and moderation. We specialise in managing difficult and sensitive high-risk content. Our team of highly-skilled professionals who have deep, hands-on experience with community engagement and moderation best practices.
Alison Michalk, Director
Alison is a respected practitioner in the online community field. She was recently quoted in the ReadWriteWeb Guide to Community Management interviewed for the ‘Communities of Purpose’ and ’60 Insights from Experienced Community Managers’ whitepapers. She regularly blogs at Quiip blog. Alison co-founded the Australian Community Managers’ Group in 2008 and also convenes the Australian Community Management Roundtables. Alison has recently spoken at Parliament House Canberra, the Australian Museum’s Innovations Sessions and guest lectured at Sydney’s Ad School.
Why Quiip?
Our clients want an active & engaged community, but they also need assurance that all issues will be handled professionally. We are Australia’s leading specialists in community management - we maximise engagement and minimise risk.
Let us help you participate effectively.
Our experience shows that risk preparation is key to preventing and diffusing sensitive issues online. Before you begin we’ll prepare a Risk Assessment, establish a Preventative Plan, work with your Implementation team or provide one for you, and provide Emergency Support should you encounter unforeseen issues.
Our Team
Our highly-skilled team offer cross-platform multi-media moderation and engagement. Our team has deep experience with virtual worlds (Habbo, Small Worlds), global communities (Lonely Planet, ivillage), research communities, competitions (World’s Best Couple), Facebook pages and moderation of live TV streaming to classification standards. We have an international team based in Australia, the United Kingdom and the United States, enabling us to provide a 24/7 service to our clients. Our staff are trained to assess content for legal liabilities and brand reputation risks whilst seeking to maintain a positive user experience. We can confidently handle all public-facing representation, so you can be sure your community is in the best of hands.