Quiip FY2025 Impact Report: 15 years of connecting and protecting communities online

We’re proud to share Quiip’s FY2025 Impact Report, marking 15 years of connecting and protecting communities online. This year, we reflect on our impact and reaffirm our commitment to building safe, inclusive and positive online spaces – for people and the planet.

Quiip is delighted to share our Impact Report for FY2025. As Australia’s leading online community specialists – and one of the first 250 certified B Corporations in the country – we remain deeply committed to fostering safe, connected online spaces and contributing to a better future for people and the planet.

This year marks 15 years of Quiip and our biggest year yet as a business. As we celebrate this milestone, our mission remains unchanged: to connect and protect communities online and create meaningful impact through the work we do each day. 

From our earliest days, responsible business has been at the heart of Quiip. As a dedicated B Corporation, this also means ensuring we measure and evaluate the impact of our operations, learn from our experiences, and continuously strive for improvement.

Sharing our journey and progress continues to be a priority. Each year, we reflect on our learnings and achievements, refine our impact roadmap, and monitor the satisfaction of our clients and our team to ensure we remain aligned with our goals.

Our Top 10 impact highlights from FY2025: 

1. B Corp recertification: Improving our impact score from 104.2 to 108.9
2. Purpose-driven revenue: Achieving 54% of revenue from partnering with purpose-driven organisations, with discounts of $371,000 provided
3. Giving back: Donating $25,704 in FY25 to causes and not-for-profit organisations; bringing our total contributions to over A$145,000 since 2019
4. Client satisfaction: Maintaining a client “likelihood to recommend” score of 9+ out of 10
5. Team satisfaction: Achieving an outstanding overall employee satisfaction score of 9.3
6. Team growth: Welcoming Dr Allie Milfull as Marketing & Partnerships Director and Luke de Zilva & Kelly McParlane as Team leads 
7. Pro-bono support: Providing expertise to organisations including Comms Declare, Take 3 for the Sea and Hot House Magazine
8. Key purpose-driven projects: Working on projects including Mardi Gras coverage for ABC, improving democracy with Amplify Australia, encouraging respectful relationships with The Line/Our Watch, and supporting renewable energy projects with QLD Hydro
9. Sharing insights: Sharing our knowledge on topics such as misinformation, disinformation and social media outrage at industry events and conferences
10. Climate action: Continuing our carbon measurement journey with Trace, and engaging key suppliers to join our efforts.

As we continue to grow, we remain conscious of the complex challenges facing communities locally and globally. Our purpose – to connect, protect, and support people and organisations online – has never been more relevant.

We extend our warmest thanks to our dedicated team, valued clients, and trusted partners. Your collaboration and commitment make this impact possible.

Here’s to another year of community connection, progress, and purpose!

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Curious about our impact, culture, or online community work?
We’d love to connect.

📘 Download the full Quiip Impact Report 2025 (PDF 2 MB) to learn more.