At Quiip we partner with Australia’s leading organisations for social media and online community success.

Quiip are always a pleasure to work with. From a strategic level, that have been imperative in contributing to the training and assisting with our strategy development. With moderation Quiip has a great understanding of risk and duty of care and we felt very comfortable leaving the community in their hands. They weren’t simply ‘moderators’ , they were Community Managers, engaging our members and facilitating productive discussions. Quiip were quick to understand what we were trying to achieve, could talk our talk and knew our audience well. They go above and beyond every time we interact.

Quiip were great covering our CM needs over the Christmas break, the handover process was seamless and they handled all issues excellently. Their post campaign report was detailed and insightful, We would highly recommend Quiip.

Lauren and the wider Quiip team immediately understood our challenges in responding, moderating and triaging enquiries through to a variety of our social media platforms during a mega-event. Effectively managing the limited time Quiip was employed for, the team effectively managed their time and resources in ensuring all enquiries coming through social media channels were actioned and responded to. Using any additional downtime to positively engage with our online community was an added bonus. I'd definitely recommend using Quiip into the future for effective and timely, online community management.

Quiip embedded a specialist to work in-house with my social team with outstanding results across the board. Their community manager exceeded expectations and was easily able to integrate with our existing strategy and systems, while helping us make them even more robust. The campaign itself was a knockout success, delivering record engagement, conversions and most importantly, changing the conversation around our brand in the market. Our non-campaign social media activity was also a huge success – record growth, entry into new channels and some much deserved down time for our in-house team.

Quiip have been an instrumental driving force and constant point of reference for Cbus along our journey into the world of social media. From escalation maps and moderation guides, to Facebook competitions and community engagement – it has given us a sense of security knowing we’ve partnered with professionals who are helping to keep watch over Cbus online, all around the clock.

And what an amazing team you are at Quiip! The entire Movember crew has been so grateful of your guidance and support through the rollout of this campaign. Thanks so much. It's been an absolute pleasure and *very much* appreciated.

Quiip are a fantastic agency to work with. They are a dedicated and professional team, committed to delivering top quality work, and with such a passion and energy for what they do that makes them a delight to work with. They are experts in their field with strong community management knowledge and skills, whilst also completely immersing themselves in the content area simultaneously. I have found the depth of their knowledge and understanding of the content area (sexual health) to be quite unique for an external agency and particularly around a more ‘difficult’ topic. They are true partners who take time to understand your business and objectives and always go the extra mile.

You guys were a godsend this weekend. Especially... thank you for being so adaptable to the constantly shifting ground. We would have no hesitation recommending you and your team.

We consider Quiip an experienced, specialist partner, enabling us to extend our community management capabilities 24/7, whilst maintaining the integrity and professional quality of our award-winning social media work.