Archives: Staff

Sam Santos is an online community professional building her career to drive meaningful connections with customers and contribute to making the internet a safer space for all. Sam spent her early career in the retail and event marketing sector. Afterwards, she moved on to client-facing services for the health and wellness industry. At Quiip, Sam… Continue reading Sam Santos

Travis’ interest in community management began way back in the days of 14.4 modems and IRC chat rooms when he started working with gaming communities. He then joined the Crossroads gaming network working on building communities for some of the most popular MMORPGs (massive multi-player online role-playing games). They were heady days of passionate fans… Continue reading Travis King

With a background in the Health and Community sector, Buzz brings her strong commitment to accessibility, and safety to all that she does. Buzz’s experience in applying health literacy frameworks to her clients messaging and content production has led to safer forums for sharing, and greater confidence for first time contributors. Buzz prides herself on… Continue reading Buzz Johnson

Dan has had a diverse range of career experiences that have shaped his skillset and values, including roles in sales, technical support, customer experience management, conflict resolution, content production, social media strategy, community moderation/management and digital design. His work process draws on lessons and mentors he’s had along the way. Prior to joining Quiip, Dan… Continue reading Dan de Sousa

Jay is a social media professional and community manager at heart, He has spent more than six years creating and cultivating communities for medium and large brands – helping each of them achieve a connection that has shape the current market. He has enhanced the way social media is embraced internally and externally, and is… Continue reading Jay Batten

Maddie is a community manager and marketing expert, currently based in Berlin, Germany. With a background in strategic marketing, Maddie has a thorough understanding of the value that a well-managed and engaged owned community can bring to a brand or business. Maddie started out in the automotive industry with BMW Group Australia, and now works… Continue reading Maddie Duke

Kellie Barnes has been managing social media and owned communities for over 12 years. Prior to joining Quiip, Kellie was the community manager at Travellerspoint, one of the web’s largest travel communities, and managed the social media for the Melbourne arm of the Camera House Retail Group. In Kellie’s time working at RMIT University, she… Continue reading Kellie Barnes

Will has travelled on 5 continents, lived on 3 and finds writing third-person bios a bit weird. With over a decade working in digital, he has loads of experience in strategic planning, performance marketing, content development and community management. With stints at startups, client side and in agencies – including an award-winning run at Clemenger BBDO… Continue reading Will Barber

Larah is a seasoned professional with over a decade of experience, having built her career on the foundations of analytics and research. She specialises in assisting organisations in effectively connecting with their customers through social media and branded online communities — employing strategic thinking to develop, grow, and scale. During the first half of her… Continue reading Larah Kennedy

Lauren Piro is an original member of the Quiip crew, coming onboard in 2010 with a background in copywriting and a Bachelor of Arts. After many years managing communities for a range of organisations, she turned her passion for fostering human connection towards Quiip’s internal team as the companies first People & Culture Director. Lauren… Continue reading Lauren Piro