Online community trends for 2024: Our predictions for managing owned platforms and social media

With AI rapidly evolving the digital landscape and our online behaviours, the community management industry is on the precipice of big technological shifts in the years ahead. Some experts are suggesting generative AI will be the biggest and fastest technology leap in modern history.  But before we get too ahead of ourselves, what’s to come… Continue reading Online community trends for 2024: Our predictions for managing owned platforms and social media

One simple way to fine-tune your social media strategy in 2023

If you’ve made any kind of business-focused resolution for 2023 that involves reinventing your social media, communications or content strategies, this is the perfect time to stop and reflect. Consider this. One of the easiest ways to improve your social media performance and change direction (for the better) is to: Evaluate. Enhance. Evolve. This year… Continue reading One simple way to fine-tune your social media strategy in 2023