Threads for Australian brands: Strategy guide

Threads hit the ground running when it was launched by Meta in July this year, attracting 30 million sign-ups globally within a day, and almost 100 million monthly active users today.  With an interface reminiscent of the platform formerly known as-Twitter (now X), Threads features a feed of text-based posts and real-time conversations. At the… Continue reading Threads for Australian brands: Strategy guide

Swarm Conference 2023 Wrap

After four long years, Swarm Conference finally made an in-person comeback! It was a fantastic opportunity to meet up with all our fellow community managers and listen to many inspiring speakers.The schedule was jam-packed, and whether you joined the conference in person or online, it was an amazing experience filled with valuable community management knowledge.… Continue reading Swarm Conference 2023 Wrap

Artificial Intelligence and Community Management

As Generative AI continues to take the digital world by storm, Quiip investigates when and where it can be used in the community management pipeline. What is AI and Generative AI? Artificial intelligence (AI) is essentially the ability for machines and software to perform the functions we usually associate with human intelligence. Generative AI, the type… Continue reading Artificial Intelligence and Community Management

Creating radical flexibility in the workplace can be a “win-win”

As discussions continue globally about the benefits of remote, hybrid and on-site working models, our experiences over the last couple of years at Quiip have strongly reaffirmed our commitment to a remote working model. Quiip has always been a fully remote working team and, with a business which is now 12 years’ young, I was… Continue reading Creating radical flexibility in the workplace can be a “win-win”

ACM & Quiip launch State of Community Management Report 2022

The latest State of Community Management report is out now! Led by Australian Community Managers and supported by Quiip and Higher Logic, this unique industry research is focussed on the online community management profession in Australia.  This is the sixth annual career survey of online community management practitioners in Australia and we’re delighted to share… Continue reading ACM & Quiip launch State of Community Management Report 2022

Quiip’s Client Listening Program delivers outstanding satisfaction results

As Australia’s leading online community agency, Quiip is thrilled to announce that we have achieved an outstanding client satisfaction result again this year. This includes maintaining an exceptionally high average score of over 9 for likelihood to recommend Quiip, with high average scores across all metrics for our performance. The results of our 2022 Client… Continue reading Quiip’s Client Listening Program delivers outstanding satisfaction results