Although Facebook groups are a relatively new addition to the tools and platforms used to build online communities, they are already proving popular with brands keen to foster more peer-to-peer engagement with their networks, rather than social marketing “at” people one way via a Facebook business page. The most successful online communities in the world… Continue reading Tips for building community with Facebook groups
Does all your company’s social media sit with just one Community Manager? Cue the alarm bell! The 2018 Australian Community Managers Career Survey showed that 38 per cent of organisations have one or fewer people dedicated to managing their always-on social channels. Which – aside from one exhausted Community Manager – also means your company… Continue reading The risk of solo community management
This list of 38 reads for working community managers at every stage of their career is indispensable. Add it to your resource list!
As a brand or organisation you might think a suicidal or distressed post won’t appear on your facebook page or array of social channels. But when it’s 10pm and a user sends a distressing snapchat to your brand account, what do you do? These types of posts will catch you off guard if you’re not… Continue reading 15 tips for people in distress online
Twenty percent of young Australians aged 8–17 experience cyber bullying. Victims of cyber bullying are at four times the risk of depression and twice as likely to self-harm. Other long-lasting effects include a higher risk of theft, school suspension, binge drinking, and drug use. And, of course, we know cyber bullying can drive young people to suicide.… Continue reading 5 ways community managers can help prevent cyber bullying
Why do people participate online? How can a community definition inform our behaviour as community managers? Quiip shares their tips for youth engagement, gained from a decade of experience in the online space.
There is no longer a clear delineation between what is termed an “online or virtual community” and what is currently defined as “real life community”, posits Simone Inglis.
What tools can improve your community building efforts? Here are 8 tools from the community management crew at Quiip.
The recent news that Facebook may roll out nested comments is as a long-awaited step towards ‘community’. What does this mean for peer-to-peer relationships and how will it impact community managers?
There are many risks beyond social media crises that are potentially destructive. Building a community is a long-term asset and community managers must understand the risks.