10 inspiring online communities for women

It’s always a good time to celebrate achievements and highlight positive spaces for women. Here are ten inspirational Australian online communities for women. Adventurous Women The whole world is a playground to the passionate members of Adventurous Women. Together they lay plans to trek the Kokoda Track, discuss female-friendly accommodations and share the best way to… Continue reading 10 inspiring online communities for women

5 ways community managers can help prevent cyber bullying

Twenty percent of young Australians aged 8–17 experience cyber bullying. Victims of cyber bullying are at four times the risk of depression and twice as likely to self-harm. Other long-lasting effects include a higher risk of theft, school suspension, binge drinking, and drug use. And, of course, we know cyber bullying can drive young people to suicide.… Continue reading 5 ways community managers can help prevent cyber bullying

7 must-read books and guides for community managers

There’s a lot of reading to do when you’re a community manager. We need to stay on top of a fast-changing digital landscape. We need to be on top of world news. We need to sift through comments and tweets. But what should a community manager read to learn and hone the craft?  To get… Continue reading 7 must-read books and guides for community managers

When should you pre-moderate online community content?

In the world of online content moderation there are generally two approaches. Pre-moderation and post-moderation. Post-moderation is generally considered best practice for the majority of community and content types as it instills trust, allows for free-flowing dialogue, and fosters  self-governance. So when should you consider pre-moderating content? A recent blog post by Community Manager Philip… Continue reading When should you pre-moderate online community content?

How to deal with a suicide threat in an online community

Online communities play a very real and important role in an increasing number of people’s lives. Communities often form bridges to isolated individuals, be it geographic or social isolation. As taboo as it may be, as a Community Manager you must be prepared to help your community deal with a suicide threat. As with all… Continue reading How to deal with a suicide threat in an online community