We’re proud to share Quiip’s FY2026 Impact Report, marking 16 years of connecting and protecting communities online. For 16 years, Quiip has worked alongside organisations and communities to help make online spaces safer, more inclusive and more positive. This year, we’re reflecting on our impact, sharing our progress, and recognising the ongoing work needed to… Continue reading Quiip FY2026 Impact Report: Building stronger, safer online communities
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AI influencers and the changing nature of online trust
AI influencers offer brands speed, scale and control, but can they build trust? Explore the risks, responsibilities and role of human-led community management.
Beyond business hours: Building an effective after-hours community management strategy
Learn how to assess your audience, risk profile and coverage needs to build an effective and sustainable after-hours social media monitoring strategy.
The benefits and constraints of AI moderation
Explore the benefits and limitations of AI moderation, and why human oversight remains critical for brand safety and healthy online communities.
Guide to moderating live virtual and hybrid events
Virtual events are an important way for organisations to connect with their communities, stakeholders and audiences. Effective moderation is one of the biggest contributors to a safe, engaging and successful event.
Managing hate speech: An update for community managers
Handling hate speech is essential to protecting online communities. What is hate speech, why does it matter, and what do you need to know about Australia’s updated legal landscape?
Getting started with Reddit: a guide for brands
Reddit is shaping brand perceptions, consumer decisions and online visibility. Discover what businesses need to know before engaging.
In the age of customer reviews, silence becomes a brand risk
Silence is not neutral – review management can no longer be regarded as optional for brands.
Building a business case for community management
Learn how to build a business case that outlines its value and measurable outcomes.
Community management guide for the holiday period
The end of year brings a unique mix of challenges for online communities. Many businesses close across the Christmas and New Year period, and team members take well-earned breaks to enjoy summer festivities and time with loved ones. Digital spaces, however, can remain as busy as ever. In fact, this period can amplify the pressure… Continue reading Community management guide for the holiday period