At Quiip we have over 24 community managers based around Australia, and the globe. We love having the opportunity to dive into their insights and stories, and we look forward to introducing everyone across 2023. In this edition we meet Community Manager, Dan. When did you join Quiip, and what led you to Quiip?I joined… Continue reading Meet the Team: Dan
Tag: social media
Meet the Team: Will
In this edition of our Meet the Team series, we meet Community Manager Will Barber. When you partner with Quiip you get the opportunity to work with a team of 24 wonderful community and social media managers. All whom bring their own fascinating stories, lives, insights and experience to the hive mind. When did you… Continue reading Meet the Team: Will
Meet the Team: Buzz
With 24/7 community management on offer, we know we need a strong team of overseas Quiipees to handle the night shift (or day shift for them!). It’s a delight to introduce Community Manager, Buzz Johnson, one of our Canadian Quiipees. When did you join Quiip, and what led you to Quiip? I joined Quiip during… Continue reading Meet the Team: Buzz
Creating radical flexibility in the workplace can be a “win-win”
As discussions continue globally about the benefits of remote, hybrid and on-site working models, our experiences over the last couple of years at Quiip have strongly reaffirmed our commitment to a remote working model. Quiip has always been a fully remote working team and, with a business which is now 12 years’ young, I was… Continue reading Creating radical flexibility in the workplace can be a “win-win”
ACM & Quiip launch State of Community Management Report 2022
The latest State of Community Management report is out now! Led by Australian Community Managers and supported by Quiip and Higher Logic, this unique industry research is focussed on the online community management profession in Australia. This is the sixth annual career survey of online community management practitioners in Australia and we’re delighted to share… Continue reading ACM & Quiip launch State of Community Management Report 2022
Quiip’s Client Listening Program delivers outstanding satisfaction results
As Australia’s leading online community agency, Quiip is thrilled to announce that we have achieved an outstanding client satisfaction result again this year. This includes maintaining an exceptionally high average score of over 9 for likelihood to recommend Quiip, with high average scores across all metrics for our performance. The results of our 2022 Client… Continue reading Quiip’s Client Listening Program delivers outstanding satisfaction results
Meet the Team: Kellie
It’s a delight to introduce Senior Community Manager & Assistant Team Lead, Kellie Barnes, who divides her time between Scotland and Australia. We’ve been fortunate enough to have Kellie on the Quiip team for over eight years, where her long-standing career in the community management space is valued by clients and colleagues alike. When did… Continue reading Meet the Team: Kellie
One simple way to fine-tune your social media strategy in 2023
If you’ve made any kind of business-focused resolution for 2023 that involves reinventing your social media, communications or content strategies, this is the perfect time to stop and reflect. Consider this. One of the easiest ways to improve your social media performance and change direction (for the better) is to: Evaluate. Enhance. Evolve. This year… Continue reading One simple way to fine-tune your social media strategy in 2023
Meet the Team: Sophie
When you partner with Quiip you get the opportunity to work with a team of 24 wonderful community and social media managers. All whom bring their own fascinating stories, lives, perspectives and skills to the hive mind. To kick the new year, we’re thrilled to introduce Junior Community Manager, Sophie Burns. When did you join… Continue reading Meet the Team: Sophie
The dark side of dark posts on Facebook
As community managers, moderating from the social media trenches, we are witnessing a concerning, but distinct, decline in the way people behave in the comments. After years of cultivating moderated spaces, it can be a frustrating experience. Read our tips on mitigating brand damage when utilising dark ads. Seasoned community managers find ourselves in a… Continue reading The dark side of dark posts on Facebook