Calendar of Community Management Events and Conferences

Quiip is made up of a team of remote community managers. We spend most of our time working from home and talking to people on The Internet. So, we know how beneficial it is to get together with other community managers, in real life, to swap stories and experiences. It’s also a really great reason to get out… Continue reading Calendar of Community Management Events and Conferences

7 reasons community management is priceless

Community management is a highly misunderstood and underrated role. We know from experience that community can and does work for brands. Yet, many brands continue to use social media as broadcast and advertising channels, which also has it’s benefits, but are missing the big opportunities community has to offer. 1. It saves you time, and time… Continue reading 7 reasons community management is priceless

The many reasons why we should stop judging 13 Reasons Why

If you’re under 50 or the parent of a teenager you’ve most likely seen, heard or formed an opinion about Netflix original series 13 Reasons Why. With more than 2.2 million Australian homes with Netflix subscriptions, the series – based upon the 2011 New York Times #1 bestselling book of the same name by author Jay… Continue reading The many reasons why we should stop judging 13 Reasons Why

The best April Fool’s Day pranks on social media – 2017

The best April Fool’s Day pranks on social media – 2017 It’s that time of year again when you can’t trust anything you read on the internet, here are some of the best April Fool’s Day pranks from 2017. Virgin Australia You can’t go wrong with doggos! Virgin Australia delighted with their Canine Cabin Crew prank. We… Continue reading The best April Fool’s Day pranks on social media – 2017

More Gift Ideas for Community Managers

High angle view of Christmas presents and hot chocolate on a wood table. Plain wrapped gifts with string, candy canes and ribbon.

The Christmas season is often a hectic time for Community and Social Media Managers, since the Internet simply refuses to shut shop on public holidays. Last year we suggested ten gifts to thank your online team, and now we’ve got ten more! #1 Laptop Goodies Since most of us are permanently attached to our laptops,… Continue reading More Gift Ideas for Community Managers

8 online communities for mental health and wellbeing

It may surprise you to hear that each year one in five Australians will experience mental illness. Approximately four percent will experience a major depressive episode, and 14% will be affected by an anxiety disorder. Mental health concerns also represent the third largest cause of disability burden in Australia, accounting for an estimated 27% of… Continue reading 8 online communities for mental health and wellbeing

Self Care Challenge for Community Managers

The Internet never sleeps and neither, it seems, do some community managers! Not only does all work and no play make Jack a dull boy, it’s also a surefire way to burn out. Practising regular self-care can help you and your team to manage stress, provide balance and maintain emotional wellbeing. The trick to developing… Continue reading Self Care Challenge for Community Managers

7 surprising things an online community will do for your business

What can an online community do for your business? According to the 2015 State of Community Management report, most branded online communities are created to respond to customer service. And sure, “rude, incompetent and rushed service” is the number one reason customers cite for leaving a brand, so that makes sense (Gallup). And sure, Lenovo’s… Continue reading 7 surprising things an online community will do for your business