As Australia approaches our first referendum in over 20 years, registered voters will be asked to decide on a constitutionally recognised First Nations Voice to Parliament. Australians are increasingly turning towards social media as a source of news and information, and with this comes an increase in public discussions – not all of it nice.… Continue reading Taking Action Against Racism in Online Communities
Category: Community Management
Meet the Team: Dan
At Quiip we have over 24 community managers based around Australia, and the globe. We love having the opportunity to dive into their insights and stories, and we look forward to introducing everyone across 2023. In this edition we meet Community Manager, Dan. When did you join Quiip, and what led you to Quiip?I joined… Continue reading Meet the Team: Dan
Meet the Team: Will
In this edition of our Meet the Team series, we meet Community Manager Will Barber. When you partner with Quiip you get the opportunity to work with a team of 24 wonderful community and social media managers. All whom bring their own fascinating stories, lives, insights and experience to the hive mind. When did you… Continue reading Meet the Team: Will
Automating member journeys? Remember, no one-size fits all
Natasha Consolie, Community Manager, Quiip There is no one-size fits all when it comes to automating your member journeys. It’s important to complement your community management expertise and efforts, and personalise messages that address the specific needs of your individual members. Olena Lima, founder of MemberBoat, led an “Automating Member Journeys” workshop during the 2022… Continue reading Automating member journeys? Remember, no one-size fits all
How to Build a Minimum Viable Community with Rosie Sherry
Philomena Smillie, Team Lead, Quiip As more and more organisations realise the importance and benefits of online community, it’s no surprise that people are looking for guidance and best practice measures when building places for people to gather online. Rosie Sherry, Community Executive Officer of Rosieland, joined us for our Swarm Conference in 2022 to… Continue reading How to Build a Minimum Viable Community with Rosie Sherry
Is there a difference between online and real-life communities when it comes to social connection and support?
Do you remember the thrill of logging into a chat room for the first time and realising you could talk to someone on the other side of the world? Today, using digital channels to communicate with friends, family, and strangers is so pervasive it’s almost mundane. People are now more likely to find their romantic… Continue reading Is there a difference between online and real-life communities when it comes to social connection and support?
ACM & Quiip launch State of Community Management Report 2022
The latest State of Community Management report is out now! Led by Australian Community Managers and supported by Quiip and Higher Logic, this unique industry research is focussed on the online community management profession in Australia. This is the sixth annual career survey of online community management practitioners in Australia and we’re delighted to share… Continue reading ACM & Quiip launch State of Community Management Report 2022
Podcasts for Community Managers, 2023 Edition
Podcasts are a great way to learn on the go. They’re generally free, entertaining and often provide deep dives into a number of niche topics. With so many out there, it can be hard to find a place to start. That’s why Quiip has assembled a list of new and old favourites to kick off… Continue reading Podcasts for Community Managers, 2023 Edition
Meet the Team: Sophie
When you partner with Quiip you get the opportunity to work with a team of 24 wonderful community and social media managers. All whom bring their own fascinating stories, lives, perspectives and skills to the hive mind. To kick the new year, we’re thrilled to introduce Junior Community Manager, Sophie Burns. When did you join… Continue reading Meet the Team: Sophie
How to measure and express the ROI of your online community
While it’s not simple, being able to understand and articulate ROI is a powerful way to garner internal support for strengthening your online community.