Philomena Smillie, Team Lead, Quiip In the always dynamic and never-without-controversy world of social media, it can be hard to stay abreast of best use practices for keeping your brand safe online. Here’s five current risks to add to your checklist this week. Platform changes For those in the world of social media (and let’s… Continue reading 5 Social Media Risks
Author: Quiip Team
Automating member journeys? Remember, no one-size fits all
Natasha Consolie, Community Manager, Quiip There is no one-size fits all when it comes to automating your member journeys. It’s important to complement your community management expertise and efforts, and personalise messages that address the specific needs of your individual members. Olena Lima, founder of MemberBoat, led an “Automating Member Journeys” workshop during the 2022… Continue reading Automating member journeys? Remember, no one-size fits all
How to Build a Minimum Viable Community with Rosie Sherry
Philomena Smillie, Team Lead, Quiip As more and more organisations realise the importance and benefits of online community, it’s no surprise that people are looking for guidance and best practice measures when building places for people to gather online. Rosie Sherry, Community Executive Officer of Rosieland, joined us for our Swarm Conference in 2022 to… Continue reading How to Build a Minimum Viable Community with Rosie Sherry
Our latest Impact Report
As an impact-led business and B-Corp, sharing the progress of our impact is important to us, as is the satisfaction of our customers and team. These measures are all tracked and published in our regular Impact Reports. FY22 – our best year yet!Our FY22 Impact Report captures two years of progress by Quiip. While our… Continue reading Our latest Impact Report
Best April Fools Pranks by brands on social media
Hold on to your trust issues, because these brands rallied to have us questioning everything, again! Here are some of the best April Fools Day pranks from 2021. Subway Coriander – you either love it or hate it; there’s no in between. Subway caused an epic stir with their announcement of a new “coriander cookie”,… Continue reading Best April Fools Pranks by brands on social media
15 tips for people in distress online
As a brand or organisation you might think a suicidal or distressed post won’t appear on your facebook page or array of social channels. But when it’s 10pm and a user sends a distressing snapchat to your brand account, what do you do? These types of posts will catch you off guard if you’re not… Continue reading 15 tips for people in distress online
Facebook Groups – What, Why, Who?
Guest post by Tim Hanslow We’re all familiar with Facebook groups, those little walled-off corners of the internet where conversations hinge around a topic. But how do you get the most out of them? And what should you watch out for? Let’s get into it. Group Types Facebook groups can be one of 3 types:… Continue reading Facebook Groups – What, Why, Who?
10 Essential Podcasts for Community Managers
Podcasts can be a great way for community managers to explore changing attitudes, deep-dive into a new field of knowledge, or mentally reset after a demanding day. But with so many podcasts available, where do you start? Quiip has assembled a list of essential podcasts designed to inform and entertain. Community Signal Community Signal will… Continue reading 10 Essential Podcasts for Community Managers
Social media live at events part 1: before
Live streams of social media content are a popular addition to events, raising the visibility of your social channels and encouraging attendees to participate online. What should you consider when incorporating a social media content feed into your event? This is the first post in a series, and looks at pre-event considerations to get you off to… Continue reading Social media live at events part 1: before
How to hire a social media and community specialist
What NOT to do when you hire a social media or community management specialist Scenario 1: Hire the millennial, social is their life [FALSE] An agency hired a young millennial with no proven commercial social media experience. Mr Millennial did, however, have his own blog, Tumblr, Vine, and SnapChat, and he was popular online. There was no training provided.… Continue reading How to hire a social media and community specialist